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Learning & Development Manager
Autodesk
San Francisco, CA, United States
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ADP Learning & Development Manager
Job ID: 18WD26595
Location: San Francisco, CA
Autodesk is becoming a cloud company, and a cloud company is a data company. As Autodesk transitions to the cloud, our value comes from scaling cloud APIs and using data to personalize our products, build customer relationships, and provide powerful machine learning based features and services. The Autodesk Data Platform (ADP) is at the center of this transformation with the mission to deliver trusted data that powers our ability to understand and engage our customers.
Responsibilities:
As ADP Learning & Development Manager, you will be responsible for leading the vision, strategy and implementation for all ADP learning tools and programs. Your goal is to accelerate the adoption of ADP tools and data for Data Analysts, Data Engineers, and Data Scientists across the company. To achieve this we must:
• Provide intuitive accessto an accurate view of customers - what they own, and what products they use
• Drive data analytics culture for ADSK by creating shared interest and community
• Deliver trusted data to executives and users
You will manage a team responsible for the creation and execution of training programs for the Autodesk Data Platform (ADP), technical documentation and customer support. You will build out a team to design programs, experiences, and content that develops the key knowledge, capabilities, and competencies required for successful engagement with the Autodesk Data Platform.
Make an Impact
The successful candidate for this role will act as a Learning & Development Manager capable of identifying, leading, and executing against needs in the Learning space.
• Be the champion of the Autodesk Data Platform; specifically, as an enabling technology for Data Analysts, Data Engineers, and Data Scientists
• Conduct research to identify internal and external technologies, trends and opportunities for analytics learning and development
• Work with other ADP product managers and designers to understand the platform and roadmap, and coordinate the learning and development experience with the evolving platform
• Have excellent oral and written communication skills and the ability to work as part of a team environment that demands excellence are essential
• Be atrong team player with exceptional interpersonal and communication skills who can build relationships within PM and our internal and external groups rapidly.
• Drive clear decisions and proactively communicate with all stakeholders
• Persuasive, encouraging, and motivating at all levels of interaction.
You will build a diverse team to:
• Develop learning content and educational experiences to be delivered live, virtually, and on-demand
• Provide direct customer support to help answer users questions about ADP tools and data; use insights from these interactions to improve learning content
• Conduct a needs assessment to determine learning priorities and requirements across ADP user lifecycle stages
• Write and edit conceptual explanations of user procedures and reference guides, publishing to internal web portals using WordPress CMS
• Review documentation created by ADP staff to ensure the accuracy and continuity of content and style; manage updates and revisions to documentation
• Build measurement strategies including delivery of dashboards and reports on engagement and success with learning programs and content
• Drive engagement with training programs through marketing communications, web landing pages, and other promotional activities both on- and off-line
• Facilitate and/or lead learning experiences, both virtual and live, local - be able to confidently teach all levels within a company Duties And Responsibilities
• Manage communications with stakeholders, project team, and business management
Qualifications
• MBA or B.S. or M.S. in Engineering field, Mathematics, Computer Science, Education, English or with related business experience.
• Knowledge of databases, data structures, tables and views, Excel, and analytics software like Tableau, Looker, SQL Workbench
• Knowledge of Web design and development practices, ability to Web Master ADP sites
• 5-8 years as a Product Manager or in Knowledge Management in the technology industry, preferably with experience in analytics and BI.