This job has expired, please see additional jobs below
Collections Clerk
The E.W. Scripps Company
Cincinnati, OH, United States
Job Details - this job has expired, please see similar jobs below
Description
The E.W. Scripps Company, an enterprise media leader, is seeking a Collections Clerk for our corporate headquarters in Cincinnati. This person is responsible for the day-to-day collections of open invoices, including locating and notifying customers of delinquent accounts and working to bring accounts to current.
Key activities
• Contact assigned clients who are past due in payments (considered delinquent 60 days past invoice date).
• Document conversations with past due clients as well as recording anticipated payment date and follow up actions that are necessary.
• Propose potential account write-offs to Credit and Collections Manager based on collectability as well as preparing write-off documents to send to third party collection agency.
• Work with Credit department on open or potential credit issues.
• Researching credit balances/open cash that are open (as needed).
• Resolve various issues such as status of accounts, additional invoice copies and other requests as needed.
• Handle inbound customer service calls & questions, both internally & externally in professional manner.
• Work on reconciliations for past due & pre-paid accounts and initiate corrective entries to balance accounts.
• Process monthly/daily credit card charges for Television, Radio & Digital advertisers.
Education & Experience/Certifications
• High school diploma or equivalent
• 2 - 5 years of call center, collections, customer service and/or sales experience
Skills & Abilities
• Ability to communicate effectively under pressure
• Ability to negotiate effectively
• Excellent communication skills
• Strong organization skills, accuracy and attention to detail
• Strong Excel skills
• Ability to learn and utilize collection software
Work environment
• Standard office environment.
About Scripps
The E.W. Scripps Company (NYSE: SSP) serves audiences and businesses through a growing portfolio of television, radio and digital media brands. Scripps is one of the nation's largest independent TV station owners, with 33 television stations in 24 markets and a reach of nearly one in five U.S. households. It also owns 34 radio stations in eight markets. Scripps also runs an expanding collection of local and national digital journalism and information businesses, including multi-platform satire and humor brand Cracked, podcast industry leader Midroll Media and over-the-top video news service Newsy. Scripps also produces television shows including "The List" and "The Now," runs an award-winning investigative reporting newsroom in Washington, D.C., and serves as the long-time steward of the nation's largest, most successful and longest-running educational program, the Scripps National Spelling Bee. Founded in 1878, Scripps has held for decades to the motto, "Give light and the people will find their own way."
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis on race, sex, sexual orientation, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.
*LI-CH1