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Box Office Manager
NYFA
Great Barrington, MA, United States
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Description
The Mahaiwe seeks a Box Office Manager to join our thriving team of theater professionals. The ideal candidate will be passionate about the arts, inquisitive, driven, possess a positive attitude and a great sense of humor, and be absolutely committed to providing exceptional, gracious customer service to diverse audiences.
In addition to performing all regular ticket-selling duties, the Box Office Manager is responsible for hiring, scheduling, training and mentoring part-time box office staff to ensure efficient and effective customer service. The Box Office Manager will be expected to build events in the ticketing system, generate daily and weekly sales reports, and oversee sales of artist merchandise during shows. The Mahaiwe uses PatronManager to manage ticketing, memberships and donations.
Requirements include box office experience, strong computer skills, excellent verbal and written communication, leadership skills, and the ability to interact graciously with diverse audiences. The ideal candidate will be articulate, courteous, calm and organized, with a passion for the performing arts.
The Box Office Manager reports to the Theater Operations Manager. The schedule includes day-time and evening hours, weekdays and weekends. This is a full-time, year-round position with competitive salary and benefits.