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Senior Program Manager
Blizzard Entertainment
Irvine, CA, United States
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Senior Program Manager, IT Events & Esports
Blizzard is seeking a high performing Senior Program Manager to join the IT Events organization. You will be a critical member of a dedicated team focused on engineering, building and delivering the technology that powers Blizzard Events and Esports across multiple locations. Additionally, you will help build and execute the IT plans supporting critical events and Esports tournaments.
The ideal candidate is a highly organized individual passionate about delivering flawless experiences across events ranging from local tournaments and studio productions, to epic scale events like BlizzCon. The role includes traveling to venues for site visits, building and tracking tasks for the technical resources to execute, managing the technical set up on location and communicating status. Excellent communication skills, collaboration skills and strong ability to adapt to shifting priorities are critical. If this sounds like you, we look forward to hearing from you!
Responsibilities:
• Mastery of tools and processes available to successfully run a project/event.
• Ability to identify order of importance and urgency among individual projects, portfolios and other tasks.
• Timeliness: Communicates well in advance to allow proper preparations.
• Accountable for committing to accurately delivering against stakeholder needs.
• Partner engagement: Understands when to engage, who to engage and the appropriate method for the circumstances.
• Produce effective results: Ensure project goals, objectives, milestones and deliverables are achieved on schedule.
• Assume accountability of tracking, monitoring, removing roadblocks and reporting for assigned program area. Delivering high quality service to stakeholders.
• Drive continuous improvement within designated program area. Always thinking about how to optimize, refine, and do more with less.
• Drive service availability: Drive the post incident process.
• Actively mentor less senior members of the team.
• Planning project milestones/tasks, schedules and resources.
• Communicate schedules, updates, status, major decisions, risks and blockers.
• Requirements gathering: Includes appropriate stakeholders to properly collect comprehensive requirements.
• Facilitate or create appropriate project documentation. Define and socialize standards.
• This position requires travel.
Requirements:
• Prior experience managing large scale events.
• A minimum of 5 years of experience managing projects.
• Expert knowledge of Project Management methodologies.
• Strong Leadership.
• Able to work in a fast-paced, dynamic work environment.
Pluses:
• Mastery of Atlassian product suite.
• Project Management Professional (PMP) Certification.
• Scrum Master Certification.
• MS Project Certification.
• Passion for video games.