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Floor Attendants
Eldorado Resorts
Columbus, OH, United States
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JOB SUMMARY:
A VLT Floor Attendant is a key customer service provider on the gaming floor. They service and build relationships with our players.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Responsible for making change for guests on the floor.
• Instructing guests in playing games, & fixing minor paper and coin jams.
• Filling of coin in the gaming terminals when they require it.
• Rendering of hand pays and Jackpots to guests.
• All other duties as assigned.
Requirements:
EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:
Must be 100% customer service focused, possess good interpersonal skills, & be able to work in a fast paced & demanding environment. Must take two-hour training class for all Video Lottery terminals and become knowledgeable about how to play all games offered here. 1-year Customer Service a plus! Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment. Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation. Subject to pre-employment drug screening.
EDUCATIONAL REQUIREMENTS: High School Diploma or equivalent.