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Customer Service Representatives
Taylor Communications
Amsterdam, NY, United States
Job Details - this job has expired, please see similar jobs below
Description
Position at Amsterdam Printing & Litho
Amsterdam Printing is seeking a Customer Service Representative to work in our call center.
Shift Available
Monday – Friday Part or Full Time between 10am and 8pm
Responsibilities Include:
• Assist customers with placement of orders
• Inform customers of special deals and promotions
• Resolve customer issues via phone and email
• Represent the company and its products in a courteous and professional manner
Minimum Qualifications
• High School Diploma
• Ability to perform multiple tasks efficiently, type 30 WPM, and use Windows based computer programs
• Positive upbeat attitude, efficient, self-starter and problem solving
• Experience supporting customer via email and chat methods
Preferred Qualifications
• 1-2 years of experience
• Fluency in Spanish
About Our Company
Our Total Rewards package of benefits and compensation reflects our bold commitment to creating opportunity and security for employees.
We offer a competitive base salary, and an attractive benefit package including health, dental and vision insurance, 401K, incentive compensation plan, PTO (paid time off) and Holiday pay.
Amsterdam Printing and Litho specializes in marketing promotional products, including pens and calendars, to their medium to small-sized customer base. APL focuses on guiding the customer with their purchases and provides a very high level of customer service.