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Implementation Specialist
Taylor Communications
Duluth, GA, United States
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Description
Position at Curtis 1000 Inc
Curtis 1000 is seeking an Implementation Specialist I to manage the site configuration, product maintenance and customer access for all customers on the Response Element platform while constantly making recommendations to continuously improve the customer experience on the website.
Shift Available
• Monday – Friday
Responsibilities Include:
• Responsible for the management of customer online catalog activities including: product setup & maintenance, category management, product sorting, and categorization.
• Execute online pricing with accuracy, troubleshoot pricing issues as they arise and support quick accurate resolutions.
• Update and manage customer access, roles and groups.
• Partners with cross-functional teams to manage site launch schedule and item setup.
• Works closely with key stakeholders and partners to identify and resolve site data/content inaccuracies, bug fixes and gaps in a timely manner.
• Test and troubleshoot the final system set up.
• Assists the e-Commerce team with administrative, product, and technical tasks pertaining to new and existing items.
Minimum Qualifications:
• The minimum education required for this position is a Bachelor’s degree and a minimum of 2 years’ experience in a similar role.
• Strong analytical aptitude, as well as written and verbal communication skills
• Strong organizational skills with the ability to manage multiple tasks and projects along with excellent time management skills.
• Ability to address issues quickly and decisively: Takes initiative and is a self-starter
• Ability to build and maintain strong cross functional partnerships
• Must be flexible, adaptable, and able to work in an entrepreneurial environment
• Motivated, detail oriented, and a team player
• Strong PC skills including Microsoft Excel, Word, Outlook, and PowerPoint with the ability and desire to learn new applications as needed
Preferred Qualifications:
• Experience working in a fast-paced office environment preferred.
• Ability to communicate effectively across all levels of the organization.
• Ability to think outside the box and find creative, innovative solutions to problems.
About Our Company
We offer an attractive compensation package, including a competitive base salary, and a competitive benefit package including health, dental & vision insurance, 401K plan, profit sharing, PTO (paid time off) and Holiday Pay.
Curtis 1000, a business communications company, is as dedicated to our employees as they are to helping our clients express their uniqueness while improving their operational efficiency. Our direct marketing and communications process/print management solutions are individually tailored for each client to maximize results internally and in their markets.
Even as a 130-year-old company Curtis 1000 feels brand new. Since we’ve always been about bringing value to our clients, we have armed ourselves with innovative ad-agency-quality ideas, invested in state-of-the-art technologies, and developed our capabilities to ensure implementation through just one supplier: Curtis 1000.
As a foundation for success, the Curtis 1000 advantage includes our affiliation with Taylor Corporation, one of the largest privately held companies in the U.S., as well as one of the top-10 providers of personalized communications in North America. A forward-thinking organization, our shared values and purpose of creating opportunity and security for our employees is at the core of everything we do. Taylor’s more than 80 affiliated companies with 14,000+ employees are located across North America, China and Europe, and serve over half of the Fortune 500 companies and millions of small businesses and consumers.
“Curtis 1000 is an equal opportunity employer of minorities, females, individuals with disabilities, and protected veterans.”