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Social Media Specialist
Canon
Melville, NY, United States
Job Details - this job has expired, please see similar jobs below
Company Overview
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2016† and is one of Fortune Magazine's World's Most Admired Companies in 2016. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings.
† Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
Position Overview
The Social Media department within Digital Marketing Services Division is in need of a Specialist, Social Media Operations, to assist in the day to day management and execution of our platforms content, tools and process and procedures that cover all aspects of our social policies, relationships and content execution internally and externally. This position will assist in managing our moderation team, development and execution of procedural documentation and work to collaborate with internal and external partners to ensure operations and relationships with our vendors are in sync.
#CUSA #LI-KM1
Responsibilities
This roll would include, but not be limited to assisting the existing social media dept in content scheduling, platform, vendor, and moderation team assistance for CITS, VA. Monitoring and responding to escalated issues or concerns for our social platforms, maintenance and management of our Social Media guidelines, escalation plans and Objectives with our business partners for B2B and B2C.
Close relationship with our management team in order to help align our objectives with those of our overall department and business partners. Management of contracts, accounts and emails associated with the social media department.
30% overnight travel time required to Virginia once a quarter as well as travel to Trade Shows and working events.
Qualifications
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Bachelor's degree in relevant field or equivalent experience required plus 3 to 5 years of related experience. Marketing or Business background preferred.
HTML background
Knowledge of social media platforms a must. Such as Hootsuite, Sprinkler, spredfast, etc.
Experience working with Excel and Powerpoint
Experience with an SMMS platform preferred
Vendor management experience
Moderation/Escalation documentation experience