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Business Process Project Manager
RELX Group
St Louis, MO, United States
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Purpose of the role
Supports the GBP Business Process Manager in delivering business process improvement and optimization projects with measured business benefits to enable the delivery of the GBP strategic priorities; Organizational Optimization and Continuous Improvement. Manages a number of cross-functional strategic projects to maximize efficiency and maintain high levels of stakeholder satisfaction, according to defined standards and acceptance criteria.
Main Activities and Responsibilities
Project Management
• Manage the end to end delivery of process improvement, implementation and strategic projects in line with the GBP strategic objectives.
• Delivers projects according to the relevant methodology
• Agree the project charter/brief.
• Develop, agree and execute plans and schedules.
• Agree specific and achievable acceptance criteria, milestones and deliverables.
• Deliver to the agreed scope within the agreed time and budget
• Forecast resource requirements and work with the relevant business areas to ensure these are fulfilled
• Proactively identify and manage issues and risks relating to project delivery, escalating as required.
• Maintain lessons log
Continuous Improvement
• Facilitate Rapid Improvement Events (RIEs) and support/coach Project Leads in the delivery of implementation plan/actions
• Support Team Managers in the facilitation of Problem Solving sessions
Support Project and Program Governance
• Store project related documentation for all completed and in process projects in the central project
document repository.
• Assist the GBP Business Process Manager as required in the creation and update of Process Documentation, standards, strategies, templates, handles monthly reporting for initiatives and other deliverables.
Stakeholder Management & Communication
• Report the status, top tasks for the next reporting period and the top achievements, risks, issues, and changes for each project weekly to the GBP Business Process Manager and the Steering Committee.
• Prepare ad hoc reports as necessary.
• Develop and maintain strong working relationships with stakeholders and promote and facilitate the
active sharing of best practice to help ensure overall alignment with GBP Strategic Priorities.
• Deliver engaging, informative, well-organized presentations on a regular basis.
• Prepare regular reports
Functional and Technical Competencies
• Excellent project management skills: L6S GB, PMP, or PRINCE2 certification
• Excellent understanding of business process methodology; L6S GB (minimum) with experience in running global projects.
• Good knowledge of change management methodology
• Good knowledge of Microsoft Office applications: Word, Excel, PowerPoint
• Good knowledge of Microsoft applications: Visio, Project
Education, Knowledge, Skills and Experiences
• Bachelor's degree
• Approximately 1 to 3 years’ experience managing or having a significant role working in cross-functional, global teams.
Willingness to travel occasionally - 10%
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