This job has expired, please see additional jobs below
Content Strategy Manager, Payments
Airbnb
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
The Product Content Strategy team is looking for a hands-on, experienced content strategy manager with a background in financial products to join our growing team. Our payments platform serves a global community of hosts and travelers, and we need a strong content leader to ensure our experiences are intuitive and inclusive for everyone.
Responsibilities:
• Lead content strategy for all of our payments and financial products
• Create content standards to ensure consistency across the payments platform
• Partner with product leadership and influence strategic decisions
• Manage content strategists who are embedded in our payments product team
• Review the team’s work and be accountable for content quality
• Mentor and coach team members to set concrete goals and develop their strengths
• Provide regular, actionable performance feedback and write reviews
• Balance managing with hands-on content strategy work and set an example that helps elevate the practice
• Partner closely with design, research, and other cross-functional leaders to foster a collaborative culture and drive consensus across the team
• Work with legal and localization teams to simplify complex concepts for a global audience
• Help shape the strategic vision and goals for the entire content strategy team
• Promote content strategy throughout the company and within the broader design and content communities
• Develop processes and templates to help content strategists work more efficiently and trainings or workshops to enhance their skills
• Work with other content strategy leads and managers on team-wide initiatives, like recruiting
Requirements:
• 2+ years management and leadership experience
• 5+ years practicing content strategy
• Experience with and passion for financial products
• Proven ability to collaborate successfully with cross-functional partners and work in a fast-paced environment
• Passion for Airbnb’s mission and deep empathy for our diverse community
• Portfolio of writing samples