This job has expired, please see additional jobs below
Account Manager
Snapchat
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
Snapchat is the camera used by over 150 million people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.
We are looking for an Account Management Lead to join Team Snapchat! You will work in a fun, fast-paced and fluid environment. Working from our New York office, you will focus on generating revenue, managing relationships with clients, creating optimization strategies, identifying performance trends, driving efficiency in our processes, and acting as a coach and mentor to the Account Management team.
What you’ll do:
• Partner with sales managers to identify revenue opportunities and develop action plans to drive incremental revenue
• Lead, manage, and proactively grow relationships with key clients and agency partners
• Proactively lead product update discussions, educate brands and agencies on Snap’s new and existing products, and advise on best practices to drive optimal performance and ground-breaking campaigns
• Act as player/coach to help guide the Account Management team
• Focus on training/mentoring and drive role excellence within the team
• Drive process consistency and operational efficiency within the Sales team
• Act as the account manager voice and representative
• Develop projects involving complex work streams and cross-functional collaboration (internally and externally)
• Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients
• Guide media and creative strategy, planning, and implementation of campaigns to deliver against KPIs
• Dive deep into campaign performance data; guide KPI-driven measurement strategies, identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities; develop a learning agenda of both pre-sale and post-sale activities
• Proactively develop and deliver quantifiable, world class case studies that give value to clients and evolve the narrative based on a learn-and-test agenda
• Identify optimization opportunities for improving performance
• Be an escalation point-of-contact for campaign-related and technical issues
• Provide recommendations for upsell and cross-sell opportunities
What we’re looking for:
• 7+ years experience in the digital media industry, with a focus on performance and brand marketing, ad-tech, or programmatic
• Prior experience managing a client services team
• Expert understanding of advertising performance metrics and ecosystem
• Expert understanding of media management within a biddable auction advertising environment
• Knowledge of Excel, SQL, R, SAS, SPSS, or other relational databases a plus
• Demonstrated ability to identify and solve problems by analyzing large data sets
• Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action
• Pre-existing relationships with senior-level clients in relevant industry or market
• Deep experience working effectively with cross-functional teams and all levels of management (internally and externally)
• Demonstrated track record of delivering on quota and obtaining positive reviews quota
• Ability to work in a fast paced environment and adaptable to changes
• Ability to manage multiple projects with strong attention to detail
• Demonstrated presentation and communication skills
• Ability to lead presentations and drive decisions at a senior management level – internally and with our external advertising partners
• A passion for Snapchat as a user and solid knowledge of our ad products
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com.