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Manager, Software Development
Spectrum
Greenwood Village, CO, United States
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Company Overview:
Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.
JOB SUMMARY
Responsible for providing day to day communication to internal teams and managing vendor relationships. Maintains product integrity and oversees development initiatives. Coordinate and collaborate with Charter Product, Engineering and Operations teams to ensure an optimal customer experience.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the SD workflow.
Plans, manages, and monitors projects from concept through implementation for projects. Acts as primary project contact to establish key stakeholder requirements and project objectives.
Establishes project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.
Meets with internal customers of an assigned project to provide status updates and reports and gather project-related feedback.
Responsible for handling multiple projects simultaneously.
Prepares preliminary and end result performance analysis for project teams, Project Leadership or department leadership.
Develops options and recommendations to drive critical decisions.
Monitors vendor timelines, performance, service levels and other metrics required to ensure project goals and objectives are met.
Serves as a resource to project managers and project leaders to educate and assist them with implementing project management processes and making improvement/changes.
Performs other duties as requested.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person , on the phone, and by written communication in a clear, straight-forward, and professional manner
Ability to prioritize and organize effectively and manage multiple projects and assignments
Ability to develop strong working relationships with peers and project members
Excellent critical thinking skills
Ability to work independently with minimal instructions
Proven ability to perform effectively in a fast-paced environment
Knowledge and ability to use computer and software applications
Ability to analyze and interpret data.
Demonstrated leadership qualities with proven ability to provide effective, results oriented direction
Ability to maintain confidentiality
Knowledge of Microsoft Office
Education
Bachelor’s degree in engineering or related field, or equivalent experience
Project Management Coursework or Certification.
Related Work Experience
5+ Project management
5+ years of related supervisory experience preferred
Broadcast Industry experience preferred.
WORKING CONDITIONS
Office environment
Exposure to moderate noise level
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.