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Senior Fraud Analyst, Revenue Assurance
Sirius XM
New York, NY, United States
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Position Type: Regular - Full-Time
Position Summary:
The Senior Fraud Analyst, Revenue Assurance will make intelligent data-driven decisions to detect and prevent fraud. The analyst should be comfortable identifying issues, gathering information, producing analysis, presenting various options and driving resulting projects to conclusion. This would include; performing transactional analysis across multiple large volume data sources, operational functions, and investigations.
Duties and Responsibilities:
• Identify, analyze, and interpret trends or patterns in data.
• Create and track fraud metrics and implement accurate, data driven policies and review methodologies to prevent attacks.
• Provide expertise, to various department initiatives outlined by the business as and when necessary.
• Monitor and react to Fraud system tools, reports, and alerts.
• Serve as a critical team member during investigations, through data gathering, analysis, and reporting.
• Execute predefined queries as well as, create simple queries based on requirements to support department initiatives and investigations.
• Perform daily fraud related transactional activities.
• Identify potential vulnerabilities, outliers and/or gaps in process, systems and/or operations through data analysis.
Supervisory Responsibilities:
• There are no supervisory responsibilities associated with this job.
Minimum Qualifications:
• Bachelor's degree in Business Administration, Finance or Information Systems or equivalent, relevant experience.
• 5+ years of Data analysis experience in Financial / Business Operations, Revenue Assurance, Fraud, or Internal Audit.
Requirements and General Skills:
• Demonstrated ability to perform linkage across multiple large volume transactional sources.
• Lead data analytics across multiple large volume transactional sources.
• Identify and resolve anomalies in data and/or trending.
• Solve problems, make recommendations and apply solutions through data analysis.
• Ability to quickly learn specialized software, associated with job responsibilities.
• Ability to document and communicate data requirements both within the department and to other teams.
• Familiarity with Fraud transaction monitoring systems and procedures.
• Previous eCommerce experience a plus.
• Knowledge of Card Not Present (CNP) transactions, eCommerce Fraud, Credit Card processing, and/or Chargebacks a plus.
• Knowledge of Canadian Credit Card processing a plus.
• Experience in performing data analysis using a standard statistical package such as SQL is a plus.
• Participate in system testing and validations.
• Coordinate cross border projects with Sirius XM partners (Domestic & International).
• Expert in managing multiple projects simultaneously with a strong results/goal orientation.
• Candidates must have excellent written and verbal communication skills.
• Strong interpersonal skills and ability to interact and work with staff at all levels.
• Ability to work independently and in a team environment.
• Ability to pay attention to details and be organized.
• Must have legal right to work in the U.S.
• Travel required within North America.
Technical Skills:
• Proficient in Microsoft Excel.
• Knowledge of MS-Office Suite (Word, PowerPoint, Visio , and Access).
• Knowledge of SQL.
Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.