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Principal Engineer, Streaming Operations
Sirius XM
Washington, DC, United States
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Position Type: Regular - Full-Time
Position Summary:
SiriusXM is looking for a strong collaborative team player to work within our 24x7 IP delivery / infrastructure Operations Team -- specifically focusing on scalable infrastructure and web service call stack systems. The qualifying candidate will be the lead for service calls and network stack issues of IP delivery infrastructure to include triaging tier 1 and 2 level incidents, reviewing error logs and gathering information to diagnose root cause for SiriusXM's Production IP delivery Systems. The candidate will be supporting configuration and release management for applications and hardware deployed across the Sirius XM's digital delivery infrastructure. Candidate will perform a wide variety of software configuration and maintenance and operational support tasks of many varied back end systems, including, but not limited to, Windows/Linux server OS/software, server class hardware, VMware VSphere, AWS Infrastructure, Postgres/SQL databases and various application servers. Candidate will be responsible for active monitoring of environments working with DevOps teams to ensure a high availability stable production systems. The position is considered to be on-call and the candidate will be expected to ensure the coverage of after-hours deployments/maintenance windows. This position is an individual contributor/hands on role. The position focuses on streaming deployment and security infrastructure within the SiriusXM IP delivery business. This also includes expanded responsibilities surrounding all infrastructure support including application monitoring diagnoses. The candidate should have a penchant for problem solving environment, and a dedication to ensuring high-availability.
Duties and Responsibilities:
• Deploy Amazon Web Services (AWS) Infrastructure using Cloud Formation Scripts.
• Monitor and understand security events with WAFs, IDS/IPS, and access logs.
• Monitor Linux/Windows Servers in AWS and on premises.
• Maintain knowledge of Networking Fundamentals (TCP/IP) Firewalls, ACLs and security.
• Maintain knowledge of virtualization infrastructures running on VMware suite of products: VSphere 5.X and newer, vCenter, ESXi Servers.
• Maintain knowledge of Virtual Machines, Clone and Templates.
• Collect, monitor and analyze systems performance data for to proactively predict problems.
• Perform custom application maintenance, to include debugging, installing new application releases, patching.
• Develop, document and maintain procedures for maintaining, and supporting infrastructure.
• Run automated tasks with shell scripts (Bash, Batch, Python) that are prescribed by DevOps teams.
Supervisory Responsibilities:
• None.
Minimum Qualifications:
• Minimum 7 years of IT/Engineering experience. 1 year in a 24x7 support environment.
• Experience with virtual infrastructure and support (VMWare/AWS).
• Must understand software development cycle to include software QA.
• Good AWS knowledge base.
• Must be familiar with most flavors of Linux/Windows.
• Bachelor's degree in Computer Science/Engineering, Information Sciences Technology or related fields. Equivalent experience will be evaluated and considered.
Requirements and General Skills:
• Work independently as part of a team, including cross-functional teams.
• Exhibit excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
• Pay attention to details and be organized.
• Interface with a multitude of diverse personalities in a professional and consistent manner.
• Identify problems, recommend solutions and perform triage in a team environment.
• This position requires 24x7 availability for support and after hours work in order to support the availability and uptime requirements of the business.
• Must have legal right to work in the U.S.
Technical Skills:
• Linux knowledge in a virtualized environment is required.
• Proficient with a terminal in a Linux or Window environment.
• AWS experience and certification(s) a plus.
• AWS Certified Solutions Architect, SysOps Admin, or Advanced Networking.
• Experience with deployment of applications/code.
• Knowledge of networking concepts.
• Proficiency in managing systems within multiple sites including fail-over redundancy.
• Proficiency in documenting using MS Office is required.
• Postgres, SQL, and NoSQL Database knowledge is a plus.
• Experience with Active Directory and Windows Server administration is a plus.
• VM performance monitoring, capacity planning and redundancy planning.
• Server Hardware configuration, installation, and maintenance experience.
• Understanding of Internet security best practices.
Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.