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Sr Director, Business Intelligence
Spectrum
Charlotte, NC, United States
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JOB SUMMARY
The Sr Dir, Mobile BI will lead the strategy, execution, and support of the reporting and analytics required for our entry into the Mobile wireless line of business. They will be expected to have expert-level knowledge of the Mobile business, technology, and data, and combine that with their experience delivering BI and Reporting applications. They will lead a team responsible for the execution of the strategy to deliver Mobile reporting needs across Charter.
MAJOR DUTIES AND RESPONSIBILITIES
Develop, refine, and socialize the strategy for delivery on required data, reporting, and analytics for the Charter Mobile line of business
Build and lead the team responsible for executing on building shared data structures, new reports, and enhancing existing reports to carry key operating information on Charter Mobile
Develop reporting needs that will be based directly on MVNE and 3rd party systems and providers
Ensure that our internal customers can effectively use these systems
Using appropriate means, influence the enhancement of these external systems to effectively meet our reporting needs
Effectively build and lead the internal execution team
Report status, direction, and strategy upwards to leadership
Support and enforce our single-source-of-truth data management strategy
Perform other duties as requested
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Expert-level knowledge of Mobile MVNE / MVNO operations and data
Strong technical knowledge of BI and Reporting concepts, such as data warehouses, data modeling, ETL, SQL, and reporting tools
Demonstrated experience developing execution strategy to meet customer needs
Effective communications skills
Ability to effectively manage large and complex projects
Ability to align systems, programs, and people with the company strategy and culture
Strong leadership ability
Ability to serve as a visionary and think strategically
Ability to lead large change initiatives
Ability to foster teamwork and build a strong culture of collaboration
Education
Bachelor’s degree in a relevant field such as engineering, business, or telecommunications
Related Work Experience
10+ years leading BI and Reporting projects
5+ years working with Mobile / wireless data and systems
5+ years of direct supervision and administration of personnel
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Experience with Arterra and/or Xfinity Mobile infrastructure or systems
Direct experience with Microstrategy, Tableau, Teradata preferred
Knowledge of Hadoop, particularly Hive and Spark
Background and experience with the cable / non-Mobile telecommunications industry
Education
Master’s degree in a relevant field such as engineering, business, or telecommunications
WORKING CONDITIONS
Office environment
EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability