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Manager Employee Relations
Comcast
Oak Brook, IL, United States
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Job Summary:
Responsible for development and implementation of Employee Relations policies and practices. Conducts internal audits of employee relations issues to identify possible violations and makes recommendations of appropriate actions to resolve issues. Designs, plans, and implements Employee Relations programs, policies, and guidelines to promote and
enhance employee satisfaction. Manages team which may include exempt and non-exempt employees. Serves as subject matter and provides guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in development and meeting of departmental budget.
Core Responsibilities:
• Provides guidance support and training to managers and employees on employee relations issues.
• Conducts prompt, thorough investigations in response to employee complaints. Identifies, recommends, and oversees implementation of appropriate actions to accomplish resolution of employee concerns.
• Provides support to management on organization structure, succession planning, and employee development initiatives.
• Identifies, recommends, and oversees implementation of appropriate actions to accomplish resolutions of employee concerns.
• Conducts employee focus group sessions, employees surveys, and interviews to obtain employee feedback. Identifies employee concerns and monitors overall employee satisfaction. Partners with leadership and employees to develop and implement action plans.
• Identifies and addresses turnover trends and develops initiatives to increase retention of skilled talent.
• Maintains appropriate records of investigations.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Job Specification:
• Bachelors Degree or Equivalent
• Arts & Humanities
• Human Resource Certification Institute (HRCI)
• Generally requires 6-9 years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer