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Premium Seat Sales Coordinator
Live Nation Entertainment
Houston, TX, United States
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Job Summary:
The Role:
The Premium Seating Department is responsible for generating ticket revenue which may include box suites, season tickets, hospitality events and other revenue-generating programs. The Premium Seating Sales Coordinator is in charge of the overall account management and coordination to meet established sales objectives. This requires excellent organizational, administrative and communication skills, and the ability to execute high standards of customer service.
Across live music venues, the Premium Seating Sales Coordinator is responsible for assisting in generating Premium Seat revenue which may include box suites, season tickets, membership packages and other revenue-generating amenities.
Responsibilities:
• Assist Premium Seating Director of Sales in generating sales and administering all Live Nation Premium Seat Programs for Revention Music Center, House of Blues Houston, and the Aztec Theatre.
• Prepare, issue, and verify return of all Premium Seat contracts as advised by Premium Seating Director of Sales
• Oversee and maintain accounts receivable
• Assist in maintenance of client relationships
• Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing ) along with Premium Seating Director of Sales
• Manage client requests for additional ticket purchases
• Assist with the processing of sales reports and updates in CRM System (Salesforce)
• Maintain client email database and facilitate regular email updates on various items via online communication program (Exact Target)
• Coordination of on-site premium seat program responsibilities and client services for concert events
• Interface with VIP Club staff to insure a smooth running Club on event days (catering, one-site entertainment, concessionaire, etc.)
• Conducts cold calls and prospecting for new clients
• Assists in implementing marketing strategies with Premium Seating Sales Manager
• Performs other duties as assigned by management
Qualifications:
• Associate degree minimum
• Bachelor degree preferred
• Strong communication skills
• High energy
• Excellent customer service skills
• Ability to multi-task and problem solve
• Creativity
• Highly organized
• Ability to work in a team setting
• Ability to anticipate VIPs’ needs.
• Commitment to excellence
• Minimum 1-2 years of relative business experience
• Social media savvy a plus
• Some experience in hospitality and/or entertainment preferred
• Computer proficiency: Excel, Word, Power Point
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.