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Senior Compatibility Analyst
Blizzard Entertainment
Irvine, CA, United States
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Blizzard Entertainment is looking for a highly motivated Senior Compatibility Analyst to join our world class team. Ideal candidates must have excellent analytical, technical, and communication skills, and a process improvement mindset.
The concept of “Blizzard polish”, that is, the infinite care and loving attention to detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard Entertainment quality assurance (QA).
About Compatibility
As the technical branch of QA, Blizzard Compat is a world class team – we perform compatibility and performance testing for all our games and work hand-in-hand with game team engineers and hardware vendors to ensure our players will have the most epic experiences possible. You could say we’re a little obsessed about technology – okay, you could say a lot obsessed. We’re early adopters for emerging tech and next-gen hardware, so whatever is coming next in gaming technology gets into our hands first. As you can imagine, we’re a group that is constantly evolving, improving, and ultimately succeeding as a team. We’re looking for pro-active, like-minded folks who can’t stop learning and have a natural curiosity about their craft, be that keeping up with the latest hardware and software or writing a little script, collaborating and troubleshooting on the fly, understanding how games interact with hardware, and of course having a passion for gaming. We genuinely love what we do for a living and expect the same from everyone who joins us. If your career is ready for its next great challenge, get in touch and let’s get to work!
RESPONSIBILITIES
• Partner with test stakeholders to collaboratively identify and meet test objectives
• Draft test plans with a strategic selection of test methods and approach
• Develop test suites, cases, estimations, and report on durations
• Execute test, document test results, and measure impact
• Coach other analysts on discovering and reporting the root cause of software defects
• Build, deploy, and maintain computer systems, servers, and virtual machines
• Coordinate team members engaged in problem solving, monitoring, and installing complex systems
• Formulate strong relationships, based on skills, knowledge, and trust, with all stakeholders
• Collaborate with production teams and hardware vendors to document and escalate issues as needed
• Effectively drive and facilitate group tasks to completion and promote a team environment
• Develop and execute network simulation tests on console, mobile, and desktop platforms
• Prepare professional, well-documented evaluations of hardware and software
• Create and maintain tools, scripts, and documentation to improve efficiency
• Handle other responsibilities as assigned
REQUIREMENTS
• Bachelor’s degree in related field or equivalent experience
• Minimum of 7 years software or hardware testing experience
• Able to analyze and interpret data / workflows, recognize critical issues, and raise concerns
• Exceptional communications skills with the ability to motivate, instill accountability, and achieve results
• Proven track record of leading tasks and delivering on multiple simultaneous projects
• Proven experience in the creation, installation, and maintenance of OS images for Windows and OS X
• Proficient with the use of software development and debugging tools
• Foundational knowledge of computer architecture, memory, graphics, and network technologies
• Scripting or software tool creation experience
• Passion for video games and software quality
PLUSES
• Advanced software testing certifications
• Experience working with JIRA, TestRail, and Confluence
• Networking experience