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Business Analyst - Sales Automation (San Rafael)
Autodesk
San Rafael, CA, United States
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Description
Job Title and ID: Business Analyst - Sales Automation (17WD25261)
Location: San Rafael
NOTE: This is a FULL-TIME HOURLY role
The Company
As a global leader in 3D design, engineering, and entertainment software, Autodesk helps our customers imagine, design, and create a better world. Our flagship product, AutoCAD software, has become synonymous with CAD and is a fixture in design shops worldwide. We have industry-leading 3D solutions for industrial design and manufacturing; architecture, engineering and construction; as well as media and entertainment. Over 10 million professionals in 185 countries are using Autodesk products to save time and money, gain competitive advantage, and change the way ideas are brought to life.
The success and growth of Autodesk can be attributed not only to its exceptional products, but also to its unique culture, which brings together the best and the brightest in a combined mission of innovation and creativity.
Role Summary
This role is a unique opportunity to maximize the success of Autodesk’s sales tool productivity investments. It requires the candidate to focus on the development of future state business process capabilities and to drive the elimination of redundancies, optimize efficiencies, lower costs, and streamline the delivery to our sales teams.
You will play an integral role in the business planning stages of project and program development. The role involves identification of the current program and policy effectiveness and creating the future state best practices; you will asked to drive and influence change.
Top 5 Signs That You’re The Right One For The Job:
You believe in process before technology. The technology part is easy when you have a simple, well defined process.
You get stuff done. You like to take initiative. You enjoy working with a diverse group of passionate people who work together to reach a common goal. You can understand and align initiatives to industry and solution strategies. You listen extremely well to uncover requirements that will help define an impactful learning experience.
You aren’t afraid to challenge the way things are done... You have a knack for looking at things from new or different perspectives. You are able to challenge how things are done and take the best of the past to build something new for the future.
You “get” sales. You have either been in sales before or have worked alongside sales professionals for enough years to understand the fast-paced, competitive and demanding world that your learning experiences will have to accommodate.
…AND you work well with others. You know the nuances of when to let others speak, and when/how to insert yourself—without ego—and always remain focused on identifying and solving the business problems at hand. As an effective communicator, you understand that influencing requires winning both hearts and minds. You also have experience working at all levels of the company.
RESPONSIBILITIES:
• Identify and research end to end processes, pain points, inefficiencies and the reasons for them. Highlight redundant and/or unnecessary activities in the process.
• Defines future state processes that remove unnecessary steps
• Become the subject matter expert for the area being analyzed. Be the central contact person for multiple sales teams, marketing, support and more
• Participate in discussions on scope of project, definition of process, prioritization and implementation
• Be a subject matter expert on our sales tools, most importantly SFDC
• Suggests new methods to improve the experience and productivity of internal users and customers
• Identify root causes of problems and demonstrate the ability to develop and make recommendations for solutions to mitigate root cause.
• Researches best practices and industry benchmarks for the business
• Access and analyze processes, data points, and controls to determine sub-optimal performance, communicate findings clearly and effectively and make recommendations for improvement.
REQUIREMENTS
• Experience working in either sales, product development, or operations. Proven ability to analyze complex processes, represent them in a simple way, and suggest improvements
• Superior communication skills; able to clearly communicate and present findings and recommendations to team members all the way through senior management world wide
• Results oriented, will take ownership and proactively drive projects and change management through to completion. Will have a proven track record delivering within large and complex projects
• Quantitative and general problem solving skills; superior critical thinking
• Strong interpersonal skills and team player
• Strong Salesforce.com (SFDC) skills
• High degree of motivation, flexibility and creativity
• Business Process Management Certification desirable
• Advanced Visio, Excel and PowerPoint skills
EDUCATION
BS in a related field