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Operations Coordinator
Deluxe Entertainment
Wilmington, DE, United States
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Burbank, California-based Deluxe Entertainment Services Group, a wholly-owned subsidiary of MacAndrews & Forbes Holdings Inc., is the leading provider of a broad range of entertainment industry services and technologies. We offer complete film and digital solutions for production, post-production, major studio and independent theatrical release, broadcast, home entertainment, archiving and asset management. Deluxe operates facilities in major film, video and digital production markets around the world.
BASIC PURPOSE OF THE JOB
Assist fellow team members in sustaining a “zero-defect” distribution environment. Correctly perform all operations assignments in a timely, efficient and professional manner, and in accordance with established procedures. Provide feedback and suggestions that will help improve the performance of the Operations Department
KEY DELIVERABLES
•Sustain a clean, safe, quality work environment for all fellow team members. Responsible for maintaining an orderly appearance of all Distribution Operations areas.
•Assist in the development and maintenance of a “zero-defect” replication and distribution system.
•Follow all safety rules and procedures.
•Ability to successfully clock in and out everyday using a badge time swipe attendance system.
•Proactively maintain digital inventory accuracy for all areas including hard drive, parts and 3D glasses distribution.
•Must be able to work a flexible schedule which includes overtime. Regular attendance is required.
•Communicate all issues in a timely manner with department management.
•Coordinate the tendering of all shipments to the appropriate carriers.
•Accurately package all shipments.
•Any other assignment or special project given by qualified personnel.
•Perform various operations within Filemaker 8.5, Excel, Quick Disc, Fusion Replication, Word, DHL Easyship, Outlook, Oracle and all other computer environments as needed.
•Successfully operate all equipment including the replication machines, Doremi Server, and the DVD/CD replication machine.
•Ability to receive in returns and recognize the difference between inbound and outbound airbills.
•Perform various shipping updates within Excel computer environment.
•Successfully down load key information onto both USB thumb drives and onto CD. Accurately package keys for shipment.
•Ability to test DCP hard drives via the various test equipment including Doremi Server.
•Ability to work with minimal supervision and be able direct ones efforts in case of no supervision.
•Ability to learn and operate the Work Order Booking System successfully.
•Fulfillment of spare parts inventory for OSA, DC and RMA.
•Provide accurate and timely recoveries in the event of a distressed shipment.
•Maintain organization within the work environment at all times.
•Ability to inspect parts as needed and recognize damaged parts.