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Producer
Ubisoft
Ontario Toronto, , Canada
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Job Description
Ubisoft Toronto Inc.
224 Wallace Avenue. M6H 1V7
Toronto, Ontario
www.toronto.ubisoft.com
Location of position: Toronto, Ontario
Our Mission
Ubisoft is committed to enriching players’ lives with original & memorable entertainment experiences. We build worlds that are a playground for the imagination, offering moments of surprise, fun and adventure as well as opportunities for learning and self-discovery. At Ubisoft, you’ll grow and collaborate with highly talented teams from around the world. Our massively friendly work environment will inspire you to go above and beyond to create worlds people will fall in love with. Whether as an elite spy, a master assassin, or a fearless explorer, we put the player at the heart of all our games.
Ubisoft Toronto is a growing and diverse team on a collective mission to create what’s next in AAA games. Since opening our studio in 2010, our team has shipped the critically-acclaimed Tom Clancy’s Splinter Cell Blacklist as lead studio, and Assassin’s Creed Unity, Far Cry 4, Far Cry Primal and Watch Dogs 2 in collaboration with Ubisoft Montreal. In 2012, we opened our state-of-the-art Performance Capture Studio, and Playtest. We are currently working on For Honor in collaboration with Ubisoft Montreal, as well as several top-secret, unannounced projects.
Ubisoft Toronto is proud to be recognized as one of Canada’s Top 100 Employers for 2017.
Producer
The role of the Producer is to oversee the development and operation of live game features and services. As the Owner of the Road to Live timeline and deliverable, you are accountable for the quality of the live experience once the game is in the hand of the player, prior and after launch; the acquisition, retention and monetization while following the game/brand strategy; the deployment of new connected features and services while managing the cost of operation.
Reporting to the Senior Producer, the Producer will collaborate with the development team as well as with internal and external services providers (IT, Marketing, Business, 3rd party’s operator, 1st parties, etc.) to ensure the development, availability and quality of the connected experience for the player.
Type of Position: Permanent, full-time.
Responsibilities:
The main and routine tasks of the Producer are to:
Production Management
• Gather feature requests from all stakeholders;
• Create a detailed roadmap for the online game features and services required to run the game;
• Supervise the development of required online services and features, web site, companion app and other connected components of the game experience;
• Supervise the development of efficient processes and tools to deploy and operate the game, features and services;
• Challenge and support the game producer, creative director, Business and Marketing to ensure the quality of the connected game experience;
• Identify project risks and contingency plans;
• Supervise and assist all teams in post launch content creation.
Business & Marketing relations
• Act as liaison between Marketing, Business and Development parties in order to triage and prioritize support needs, dev request and schedule new releases and events;
• Gather, validate and act upon MAU, DAU and CCU, estimates and live, to ensure proper actions and planning;
• Plan and create events for the game;
• Participate in the definition and challenge the ARM strategy; support and articulate it;
• Enforce Ubisoft guidelines in regards to payment provider choices and technologies per region;
• Define, monitor and act upon KPI to improve player experience and ARM.
Operation
• Ensure the constant availability of the game and its services;
• Monitor Player issues and define the actions to be taken;
• Participate in the definition and manage live events/milestone schedule and release (closed and public Alpha/Beta/Other, Launch and patches, etc.) while managing the cost of operations;
• Organize and coordinate the post launch support with the different service providers (CS, CRM, tech, infra, operators, etc.).
Human Resources
• Evaluate the needs of the team in terms of resources and jobs, and ensure that these are met, maintain a good standard of commitment and team motivation to create a work environment that promotes productivity;
• Act as a coach to team managers and ensure that they are adequately trained;
• Participate in the identification of key employees of his team and succession.
• Carry out all other related tasks
Training:
Degree in management or administration (an asset).
Experience:
• 5+ years’ relevant experience in team and project management;
• Experience in video game production an asset.
• Multi-disciplinary development experience
• Knowledge of Ubisoft structure and departments a plus
• Experience in shipping and operating game titles with connected features and services a plus
Other Skills:
• Capacity to make important decisions in highly stressful situations
• Capacity to take leadership and maintain an efficient team in emergencies
• Problem solving
• Strong communication skills
• Know how to delegate and bring awareness Online concepts and associated technologies
Additional Information
We Offer:
Competitive Salary
Comprehensive Benefits Package:
Disability Insurance
Dental Insurance
Extended medical insurance
(Optional) RRSP contribution
Bonus (If Applicable)
Why Ubisoft Toronto?
Scored by The Economist as the Best City to Live, our studio is located in the trendy Junction Triangle located in West Toronto, close to TTC, the hottest bars and restaurants, and excellent coffee shops. We celebrate successes as a team at our monthly UbiBash events, and invite our families to events throughout the year including our annual Kids Holiday Party and Summer BBQ. We give back to help make our community better through our team volunteer days and fundraising activities. We hold regular game jams to fuel our team’s creativity. Ubisoft Toronto conducts annual performance reviews to help our team develop their careers and grow with our studio, and provides the opportunity for salary increases annually as part of the performance review process. Ubisoft Toronto also offers a comprehensive health benefits package, generous RRSP matching, industry education support, training and career development, flexible days, on-site Yoga and Bootcamp classes, fresh fruit, Life Drawing classes, as well as spontaneous team surprises such as Pi Day, Star Wars Day, and Halloween.
Join Us!
We hunt for talent from across the industry – seasoned experts that know what it takes to ship world-class games and the next generation of game developer all-stars. We value team chemistry and a desire to grow our studio together. If this sounds like your kind of studio, what are you waiting for? Apply to join us now!
Ubisoft Toronto is an equal opportunity employer and welcomes applications from all interested parties. The studio welcomes and encourages applications from people with disabilities. We are committed to providing reasonable accommodation upon request for candidates taking part in the recruitment process. We thank you for your interest, however, only those candidates selected for an interview will be contacted. No agencies please.
All your information will be kept confidential according to EEO guidelines.