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Systems Operator - Digital Video Operations
Comcast
New York, NY, United States
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Job Summary:
Responsible for receipt, quality control and publishing of digital video
assets across platforms using prescribed tools (e.g. thePlatform's
MPS/X). Work with content providers on business as usual issues,
including questions around metadata, availability of content, and
escalating issues where appropriate. Works with moderate
supervision/guidance. Is accountable for individual results and impact
on team.
Core Responsibilities:
• Review and fix missing metadata to ensure proper placement and display
of video across our platforms, including incidents reported by our Network
Operations Center (NOC).
• Works on various media error and warning reports to identify issues.
• Monitors content and workflow queues to certify that all content is
published in production within service level agreement.
• Audit partner delivery (compare pitch list vs. received).
• Identify and escalate issues that occur within the Video Operations
value chain.
• Review and act upon partner and management reports to control quality
and asset availability.
• Encode, upload, and add metadata to assets as needed.
• Attend handoff meetings to discuss issues or concerns.
• Regular, consistent and punctual attendance. Must be able to work nights, weekends, and some holidays, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
Job Specification:
• Bachelor's Degree or equivalent experience
• Generally requires 2-5 years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer