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Senior IT Administrator
Crunchyroll
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
Ellation (Crunchyroll & VRV) is seeking an experienced, adaptable and technical individual to join our team as a Senior IT Administrator to work onsite at our San Francisco office. You should have 8+ years as an IT professional with experience administering and architecting innovative solutions to business needs in a corporate environment, managing a 80% Mac 20% Windows environment, understanding of Mac integration to an Active Directory infrastructure, implement automation or management solutions to manage the IT infrastructure, provide training to the IT team and to internal customers, and assist the IT team with internal customers. Your work will help internal customers to "do less, better" as well as manage internal users and machines. The ideal candidate has demonstrated the ability to successfully manage an overall heterogeneous IT infrastructure as well as solid experience in working in a Help Desk / IT Operations environment.
Experience/Qualifications:
• 8+ years experience as an IT professional and Tech Evangelist
• 6+ years experience with Mac OS X
• 4+ years experience with Windows
• 2+ years experience managing and maintaining Windows Server and Active Directory
• 2+ years experience configuring and deploying Windows 7, Windows 8, Windows 10 and Mac OS X 10.9-10.11 systems to end users
• 2+ years experience managing various IT projects
• 1+ years experience with VMware desktop virtualization products
• Must embody and be an evangelist for customer service first
• Deep understanding of networking concepts and troubleshooting
• Basic understanding of VoIP telephony solutions
• Basic understanding of conference room A/V presentation systems
• Ability to analyze as-is business processes and identify areas for improvement
• Ability to communicate technical information, both verbal and written, to a wide range of end-users up to C-level
• IT certifications and/or training are preferred but not required
• 3+ years of experience in a help desk environment preferred
• 2+ years of experience with Mac and PC hardware system troubleshooting and repair preferred
• 1+ years of experience in training other IT professionals in IT-related matters preferred
• 1+ years of experience managing Google Apps for Work preferred
• 1+ years of experience managing Office 365 preferred
• Policy and procedure development and improvement a plus
• Experience with iOS and Android mobile devices a plus
• Previous experience with Mobile Device Management(MDM) a plus
• Previous experience with IT Asset Management(ITAM) a plus
• Technical documentation writing a plus
Benefits:
• Competitive salary
• Health, dental and vision insurance, 401k, and Commuter benefits
• Fun, passionate and skilled co-workers
• Catered lunch and dinner 4x/week
• Pet friendly environment
About Crunchyroll
Crunchyroll is a leading global destination and platform for Japanese anime and Asian content. Through applications including Crunchyroll for iPhone, iPad, Android, Playstation®3, Playstation®4, Xbox LIVE®, AppleTV, Roku, Internet-enabled TVs, set-top boxes, affiliate websites and its own streaming website, Crunchyroll delivers more than 25,000 episodes and 15,000 hours of officially-licensed content from leading Asian media producers direct to viewers translated professionally in multiple languages within minutes of TV broadcast. The company was founded in 2006 and now has over 700,000 paid subscribers and is a Top 10 SVOD service.
About Ellation, Inc. (General)
Ellation is a leading OTT video business committed to building premium video experiences for passionate superfans and creating a more sustainable direct-to-consumer business model for content creators and programmers. Ellation operates the anime streaming platform Crunchyroll, the crafting site Creativebug, and the recently launched VRV, a curated multi-channel platform for fans of animation, games, sci-fi, fantasy, comedy, horror, and technology.
Ellation is headquartered in San Francisco, CA and is funded by Otter Media, a Joint Venture between The Chernin Group and AT&T.