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Director, Product Management
Comcast
Sunnyvale, CA, United States
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Director, Product Management, Xfinity Home
Duties
• Responsible for managing the pricing, packaging, and documenting new products ideas and conducts user need analyses for ancillary products so that subscriber and financial objectives are achieved.
• Conducts the budgeting, planning, analysis, and monitoring required to ensure unit and financial targets are met for assigned products.
• Manages ongoing product management of new and existing products.
Core Responsibilities
• Internalizes and represents the 'Voice of the customer' throughout the product lifecycle. Coordinates across other functional areas to secure buy-in to deliver on the defined end-to-end customer experience.
• Performs competitive analysis and conducts market research. Maintains updated view of key competitive changes.
• Teams with engineering, business managers, and designers, to deliver high quality products on time.
• Participates in the strategic planning for enhancements to product content, pricing, packaging, and features. Participate in defining product business and functional requirements.
• Assists in budgeting and variance analysis of product's unit and financial performance, with goal of identifying opportunities and risks.
• Drafts and manages requirements, and other supporting business documentation (such as use cases, executive summaries, etc.)
• Leads concepts defining an end-to-end customer experience and expected full lifecycle costs.
• Contributes to the product vision across team, and the organization.
• Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable).
• Manage change requests.
• Validates downstream deliverables and final offering (user acceptance testing).
• Other duties and responsibilities as assigned.
Qualifications
• Strong technical product knowledge in smart home, connected device or similar product space
• Understand the IoT ecosystems and the ability to assess partnership value
• Strong cross-functional communication and collaboration skills
• Strong business acumen cost analysis, modeling market opportunity, etc.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Must be able to work nights and weekends, variable schedule(s) as necessary.
• Bachelors Degree or Equivalent, MBA preferred
• Generally requires 8+ years related experience
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Comcast is an EOE/Veterans/Disabled/LGBT employer