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QA Manager / Quality Assurance Manager
Pearson
London, , United Kingdom
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Description
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
Role SUMMARY –
The QA Manager will oversee the execution and coordination of day-to-day and scheduled tasks of internal and external team members. This is a 'hands-on’ role. The person who will succeed in this role will have an excellent work ethic and be a flexible self-starter who can ramp up with new technologies quickly and adapt to a growing and evolving team. This person should be able to demonstrate strong logical and creative problem solving abilities, good oral and written communication, and excellent analytical skills. To lead effectively, the QA Manager will have to be a team player and be able to work cross-functionally in a fast-paced environment.
PRIMARY RESPONSIBILITIES
50% of Time will be spent on:
Developing Quality Management plans and test strategy for each release, review test plans and conduct peer reviews of plans & test cases. Assist in determining appropriate test environments & managing staff as appropriate. Working with business analysts to ensure business requirements are adequate & ensure test cases are developed according to standards ' for both manual and automated
10% of Time will be spent on:
Providing test estimates to Project managers, Development and Release in preparation of the delivery timelines
10% of Time will be spent on:
Update Quality Tools with requirement traceability, test cases, test sets and defects according to QA standards & report status on the QA review report.
10% of Time will be spent on:
Engage application development in defect resolution & Lead defect review calls. Coordinate tasks with onshore/offshore resources
5% of Time will be spent on:
Participate on continuous improvement efforts within the QA organization & Research and evaluate new testing technologies and tools.
15% of Time will be spent on:
Provide guidance around QA strategies, proactive governance, and risk management for overall quality delivery of platform applications. Working collaboratively across project teams to ensure success by applying best practice principals, and techniques.
Qualifications
REQUIRED KNOWLEDGE AND EXPERIENCE
• B S. /B.A. or M.A. /M.S. in Computer Science, Engineering, Information Systems, or related discipline
• Overall experience for the execution and control of all aspects of testing and comprehensive regression testing before any changes are released to the Production environment.
• Experience of working with Business Analysts to ensure that all core business requirements are satisfied, new business needs are proactively supported and new functionality are delivered with an exceptional quality.
• Holds a strong business process understanding and functionality of all application areas.
• Support the entire delivery effort during all project stages, ensuring that in areas of assigned responsibility milestones and related sign-offs are achieved on a timely basis and in accordance with current project plan
• Tenacity; ability to work through problems and reach win-win solutions.
• Solid understanding of software quality management principles (tracking, analyzing, reporting, problem resolution and training).
• Big picture orientation with the ability to work at the detail level when needed
• Working with external vendors and offshore teams to ensure high quality products are delivered
• Good working knowledge of test automation processes, concepts, and tools
• Experience with multiple development methodologies (e.g. Waterfall, Agile, and Hybrid) & different tools (HP-ALM, JIRA, Informatica, SQLPLUS). Experience with Ecommerce and Cloud Computing.