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Sr Mgr, UX Design
Spectrum
Greenwood Village, CO, United States
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JOB SUMMARY
Responsible for driving the design of award-winning, functional UI across multiple employee-facing platforms, focusing on native mobile and web interfaces. As a member of a talented and fast-paced product team, collaborates with design directors, peers, user experience experts and product specialists to define the newest multi-platform experience for Charter employees. Reports to Director of UX Design. Based on research, creates user flows and wireframes and works with other UX/UI designers to build pixel-perfect, typographically beautiful and development-ready assets.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the user experience for Charter technicians
Understands both front-end development and backend system capabilities.
Functions as the liaison and facilitates collaboration between the Product Management team and the other supporting functional organizations (Product Development, Engineering, etc.) to properly interpret and deliver accurate designs.
Gathers collaborative information to translate high level process goals into specific sub-processes with appropriate supporting artwork.
Supports the development of Product Strategies dependent on new services/features. Works with engineering and product management peers to ensure the strategy is successfully implemented.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Aptitude and eagerness to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to lead large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to analyze and interpret data and synthesize recommendations
Ability to communicate with all levels of management and company personnel
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc)
Proficiency with MS Office and Axure
Working knowledge of rapid prototyping tools and Sketch
Good organizational and office management skills
Excellent cognitive and communication skills
Excellent analytical skills
Strong business sense and sense of urgency to achieve business results
Highly accomplished designer in the digital realm and an innovative self-starter with fantastic collaboration skills
Possess empathy for users, knowledge of and passion for the entertainment industry
Ability to translate high level user interface designs or wireframes into pixel perfcet artwork
Education
Bachelor's degree in business or related field, or equivalent experience
Prefer technical degree related to the telecommunications field or operational/process optimization
Related Work Experience Number of Years
Product Design and Development Process 3-5
Related industry experience (Cable, Telecommunications,
Software/Online Services) 3-5
Extensive experience working and collaborating with front-end developers
to realize the creative vision
Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services
Exceptionally talented artist with strong backgroung in Photoshop or other graphic design tools
WORKING CONDITIONS
Office environment
Limited Travel