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Social Media Insights/Platforms Project Manager
Blizzard Entertainment
Versailles, , France
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Blizzard Entertainment is looking for a Media Insights / Platforms Project Manager. This person will develop the existing social & owned insights platform and be in charge of our social media tools in Europe. The ideal candidate has strong experience with social media analytics and a solid background in project management.
Responsibilities
Create and Evolve our Social & Owned Insights Platform
• Support game franchises and Digital Marketing and Media teams by providing social media intelligence (combination of tools & expertise).
• Manage the entire project Social & Own Insights Platforms and relationship with the external agencies, our business intelligence and information technology teams.
• Create and deliver our social media set of reports and help to define appropriate report templates.
• Help aggregate, organize, and visualize data through analytics dashboards, using specialized tools like Tableau.
• Partner with external vendors for additional insights & reporting.
Manage our social platforms & tools
• Manage the social media platform back office and our social media tools suite.
• Initiate at a cross franchise level, social platforms set up & optimizations in collaboration with the social media relations manager.
Manage social platforms related projects
• Manage the social platform side of specific projects focusing on innovations & insights in coordination with the franchise teams, the social media relations manager and external vendors.
Requirements
Create and Evolve our Social & Owned Insights Platform
• A minimum of 3 years’ experience in creating and delivering social insights and listening analytics for an enterprise organization
• Analytical skills, including the ability to assimilate extensive amounts of detailed data and to see the big picture
• Demonstrated experience translating data to insights and the ability to recognize trends and opportunities for the business
• Proficient using MS Office Suite and core database tools as well as specialized visualization tools like Tableau.
• Excellent knowledge of search engines and social media optimization
Manage our Social Platforms & tools
• Proficient in administrating social platforms and tools at an enterprise level (50+ users) such as Hoot Suite or Sprinklr
• Strong ability to stay up to date with all the latest trends and developments across digital marketing with an emphasis on social media tools & platforms
Manage Social Platforms oriented Projects
• A minimum of 3 years’ experience in project management roles
• Excellent written and verbal communications skills in English
• Proven experience building business cases and establishing clear project vision
• Able to work with a wide variety of teams throughout design, engineering, marketing and public relations
• A passion for organization and planning
Pluses
• Passion for Blizzard Entertainment games