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Community Management Coordinator
Skyword
Boston, MA, United States
Job Details - this job has expired, please see similar jobs below
Skyword is seeking an energetic self-starter with 0-1 year of experience to join our Community Management team. The Community Management Coordinator will work with the Community Management team to help manage contributor* relationships, recruitment efforts, community-based events, support requests and all other tasks surrounding the contributor community.
• Skyword defines contributors as bloggers, journalists, professional authors, subject matter experts, photographers, videographers, graphic designers, and others yet to be defined who can contribute creatively to a client’s content marketing goals
Primary Duties and Responsibilities
• Support Community Manager(s) in their day-to-day
• Define, manage and maintain the total community member experience for Skyword contributors, from initial identification to engagement and development
• Network with contributors through social media, forums, and in-person events
• Continue to build Skyword’s diverse network of influential contributors, particularly in creative types and languages Skyword is lacking
• Build strong relationships and act as a community advocate within Skyword
• Educate contributors about the benefits of Skyword’s publishing platform and array of opportunities
• Support the execution of marketing efforts, such as newsletters, events, webinars and social media management, to help grow Skyword’s community and keep contributors engaged
• Collaborate with other Content Services team members and Skyword Marketing
• Respond to contributor enquiries about becoming a Skyword contributor, creating a profile, and engaging with clients
• Assist the Sales team by finding and presenting potential contributors for pipeline clients
• Manage contributor vetting pool
Qualifications
• Graduation from an accredited college or university at the bachelor’s level with major coursework in communications, marketing, journalism, public relations, English, recruitment, community management, or a related field
• Experience making and nurturing relationships within creative communities
• Experience using or leveraging social media in a professional setting
• Working knowledge of Microsoft Word, Excel and PowerPoint
• Strong organizational skills, written and verbal communication skills
• Ability to analyze issues and develop relevant and actionable plans, programs and recommendations
• Ability to work individually and build partnerships and foster teamwork in a fast-paced environment
• Self-starter approach to work, with an eagerness to take responsibility and consistently exceed objectives
• Able to thrive in an entrepreneurial culture
• Working knowledge of Indesign, WordPress and Photoshop preferred
Compensation and Benefits
Competitive salary; medical, dental, life, and disability insurance plans, three weeks paid vacation; 11 paid holidays and an open, friendly work environment
About Skyword:
Skyword moves brands – and their content – forward. By embracing a sustainable, scalable approach to original storytelling, Skyword liberates brands from ineffective marketing practices and inspires them to create deeper connections with their customers. With a powerful combination of enterprise-class technology, authentic voices, and professional services, Skyword propels clients’ content marketing programs to new levels of excellence. Skyword is a privately held company headquartered in Boston, MA, with offices in Palo Alto, CA, Pittsburgh, PA, and New York City.
Skyword is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.