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Senior Director, Data Analysis
Comcast
Philadelphia, PA, United States
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Job Summary:
Responsible for leading a department or multiple functional areas which
develop and provide insight into our customers, business operations, and
products based upon the collection, analysis, and modelling of company
data. Incorporates broad knowledge to address complex, unusual and
critical issues. Provides leadership and direction for diverse and
complex functions. Contributes to the development of the organization's
business strategy. Interprets business strategy and develops
organizational objectives to align with this strategy. Typically manages
multiple teams of professionals.
Core Responsibilities:
• Oversees development and usage of quantitative research tools and
models to address client business problems and ensures that these tools
are successfully deployed.
• Oversees budget to ensure required resources are available.
• Leads strategy planning and design with multiple outside departments
to align departmental objectives to business goals.
• Develops and communicates goals, strategies, tactics, project plans,
timelines, and key performance metrics to reach goals for several
functional areas.
• Defines the information, reporting, and analytical needs of the
company. Ensures goals, strategies, and plans needed are developed to
achieve the vision.
• Serves as strategic leader of multiple functional areas within the
organization (e.g., marketing, operations, care, etc.) that has rapport
with senior leaders to achieve departmental objectives.
• Oversees multiple program teams that develop and provide customer,
product, and business operation insights, and analysis to improve and
enhance companywide decision making.
• Ensures the effectiveness of projects, programs, and teams.
• Ensures the department implements and utilizes the industry best
practices and technology required to provide insights, analysis and
modelling for the company.
• Integrates models and outputs of models to solve business challenges.
• Consistent exercise of independent judgment and discretion in matters
of significance.
• Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Job Specification:
• Bachelor's Degree
• Generally requires 12+ years related experience.
Comcast is an EOE/Veterans/Disabled/LGBT employer