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Account Coordinator
Gannett
Melbourne, FL, United States
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USA TODAY NETWORK is one of the top 20 digital companies in the country, sharing the list with Google, Facebook, and Amazon. And we have over 100 million unique visitors a month, which is more than Buzzfeed, Yahoo News, and Huffington Post. Because our team consists of over 110 local properties with USA TODAY at the helm, you’ll have the luxury of living in a community you love while making a national impact.
Florida Today, part of the USA TODAY NETWORK, has an exciting opportunity for an Account Coordinator. The Account Coordinator provides administrative, clerical, and data entry support to the sales organization, utilizing deep understanding of the company's multimedia solutions.
In this role, you will:
• Accurately schedules customer ads and traffics artwork; reviews and coordinates proof changes with Account Manager
• Resolves ad scheduling issues
• Handles digital fulfillment responsibilities
• Utilizes proficiency in office technologies to support sales teams. Assists with any technology upgrades
• Accurately sets up new customer accounts, contracts, etc
• Assists with account reconciliation needs
• Runs daily, weekly, and monthly reports as needed to support sales team. Creates rate proposals & ensure all billing is correct for all projects
• Proactively initiates projects as needed to support sales team and exceed customer expectations
• Maintains customer records including contact information, insertion orders, billing, history, etc
• Assists with planning and coordination of special projects
• Effectively manages multiple tasks and projects in a timely manner to meet deadlines
Here's what you need:
• Ability to work effectively as part of a team and independently
• Ability to handle multiple tasks and projects effectively under deadline pressure
• Proficiency with Microsoft Word, Excel, PowerPoint required; SalesForce.com or other CRM preferred
• High School Diploma or Equivalent required
• One to three years in account service or customer service experience
• Strong communication and collaboration experience
Here's what we have to offer:
We offer a competitive salary and career growth opportunities. We also offer you a comprehensive benefits package which includes medical, dental, vision, life insurance, short-term disability, long-term disability, Paid Time Off, Company Paid Holidays, employee discount program and domestic partner benefits. Our 401(k) is topnotch and contributions you make, up to the first 5% eligible for a 100% Company match!