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General Manager
AEG
Minneapolis, MN, United States
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General Manager- Target Center
AEG is the world’s leading sports and live entertainment company with operations in the following business segments:
•AEG Facilities, which with its affiliates owns, manages or consults with more than 120 venues
•AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals
•AEG Sports, which is the world’s largest operator of sports franchises and high-profile sporting events
•AEG Global Partnerships, which supports each of AEG’s divisions through worldwide sales and servicing of sponsorships including naming rights, premium seating and other strategic partnerships
•AEG Real Estate, which develops major sports and entertainment districts worldwide
With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.
The General Manager for Target Center Arena in Minneapolis, MN, is responsible for overall management, promotion and operation of the facility including booking, finance, marketing, staffing, production maintenance and all related operations of a 26-year-old multi-purpose NBA Arena which is currently under a large-scale renovation in 2017. Duties include providing leadership and direction to subordinate operating departments, management of staff, coordination and execution of plans and directives, and acting as liaison with corporate staff, industry associates, governing agencies, media, and the public.
Job Duties:
Include the following and others as assigned.
• Establishes and maintains active contact and an effective working relationship with the client, Minnesota Timberwolves and Lynx, sports and entertainment industry, community and civic agencies.
• Works with union representatives to encourage continual and regular use of the facilities.
• Direct the communication with prospective promoters, agents, managers and individuals to initiate booking efforts.
• Prepares and maintains required and necessary reports/records for the client/contract administrator and for AEG.
• Directs the development, administration. execution of all financial and operating reports including: annual operating budget, capital expenses, and event-specific budgets and projections. Oversees the process of creating rolling forecasts and event flash reports.
• Ensures that the facility materials, equipment and supplies are properly inventoried. Additionally, reviews and approves the purchase of facilities supplies, materials, and equipment as needed.
• Plans, organizes, coordinates and directs all activities and personnel engaged in maintaining the facility, as well as, direction and oversight of the day-to-day operations.
• Negotiates and provides final approval on all contractual agreements with vendors, and use agreements with event organizers, hosts, managers and producers.
• Supports and directs the implementation of AEG programs and initiatives.
• Oversees all branding, marketing and business intelligence efforts, including sales collateral, data analytics, and show related marketing, not limited to- print, press, tradeshows, and the arena’s social media outlets.
Education and/or Experience and Skills and Abilities
• Bachelor’s Degree (BA) from a four-year accredited college or university with major course work in business or public administration, sports/facility management or related field.
• Minimum of min of 7-10 yrs. experience industry experience in a senior management function of an arena, NBA, NHL preferred.
• Experience in labor relations and union contracts, if applicable
• Excellent communication and interpersonal skills and organizational ability
• Ability to work with and maintain highly confidential information is required
• Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment
• Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description
• Ability to anticipate problems and implement immediate corrective action
• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry
• Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning
• Considerable knowledge of safety regulations and other federal, state or local laws and regulations
• Strong orientation towards hospitality/customer service for the meeting, sports and entertainment industry
• Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management
• Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.