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Sr. Director, AI Product
Comcast
Philadelphia, PA, United States
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Job Summary:
Are you passionate about TV, internet and smart home? Do you want to work with some of the best technologists in the industry? Do you want to have an impact on products used by millions of customers?
Comcast is using cutting-edge technology to make world-class products for our customers. We are applying machine learning to a wide range of products, and we need your help. As a Director of Product for AI, you will work side-by-side with data scientists, engineers and other technologists who are building great experiences for our customers.
JOB DESCRIPTION
In this role, you will ensure that the engineering teams are solving the right problems, and that they have the right data to do so. It will be your job to understand customer needs for your product better than anyone else. You will use that understanding to author the product strategy and to define and prioritize a backlog for the engineering teams.
RESPONSIBILITIES
• Creation of product strategy and product roadmaps
• Requirements definition in the form of user stories and an engineering backlog
• Prioritization of engineering work
• Working closely with data scientists to build test sets that are representative of customers' needs
• Establish metrics to measure effectiveness and drive improvements
• Interfacing with internal and external stakeholders for requirements intake
• Designing market research in the form of surveys, interviews, focus groups or whatever means necessary
• Partnering with UX design to create best of breed user experiences
• Evaluating 3rd party technologies for partnerships and/or investment
• Collaborating with marketing and communications teams to ensure customer awareness and engagement for your product
• Communicate and evangelize product priorities across the organization
• Work with skilled engineers to deliver on the product vision
• Conduct competitive analysis
QUALIFICATIONS
• 10-15 years experience in product development
• Track record of identifying new opportunities in a changing market
• Customer-focused approach to product management
• Demonstrated effectiveness in influencing engineering teams without direct authority
• Senior level communication and interpersonal skills
• Ability to inspire and influence teammates
PREFERRED
• Experience with algorithms, machine learning and/or AI
• Domain experience in devices, IOT, smart home, TV industry or customer care
• MBA Degree
• Regular, consistent and punctual attendance.
• Other duties and responsibilities as assigned.
Comcast is an EOE/Veterans/Disabled/LGBT employer