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Technical Support Assistant
LucasFilm
London, , United Kingdom
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LONDON Technical Support Assistant - Gap Year
Industrial Light & Magic (www.ilm.com), London are looking to hire Two (2) Technical Support Assistants to work a gap year during their Computer Science degree.
This offers the opportunity to work for a world class operator in the motion picture Vfx/CGI industry.
The roles are suited to individuals whom want to pursue a career in IT Support/Infrastructure/Systems or similar once their degree is completed.
The role will consist of a mixture of support tasks, such as;
• Support London based employees through a series of actions, either face to face or over the telephone to help set up systems or resolve issues working on a number of open cases at one time and working through a problem to completion.
• Set up new users' accounts and profiles.
• Install and configure computer hardware operating systems and applications, including VFX software such as Maya, Nuke and Photoshop.
• Support existing IT staff and colleagues in day to day operations.
Requirements:
Competencies:
• Excellent communication skills.
• Good organisational skills.
• Enthusiastic self-starter with a ‘can do’ approach, even to mundane tasks.
• Ability to manage time effectively and continually re-prioritise tasks when required.
• Team player who will strive to maximise team/department harmony.
Technical Skills:
• Understanding of computer hardware and software, e.g. Linux, MacOS, Windows.
• Familiarity with MSOffice, Outlook and web browsers.
• Knowledge of CG software and tools an advantage, but not essential.
You will receive:
• On the job training and on going support.
• A project to undertake to dovetail with your degree.
• A professional, fun, relaxed working environment.
• Daily fresh fruit, breakfast provided.
• Ability to attend on going company events.
• The chance to work for an industry leader.
• Monthly salary.
About Industrial Light & Magic:
Founded by George Lucas in 1975 to create the special effects for his space epic Star Wars, no other facility of its type existed at the time. Now with locations in San Francisco, Vancouver, London and Singapore, ILM remains one of the leading effects companies in the world, serving the motion picture commercial production and attraction industries. From its astounding innovations in the original Star Wars trilogy to its groundbreaking CGI work in blockbusters like Jurassic Park, Star Trek, and The Avengers, ILM has changed and expanded the possibilities of what a film can be.For over thirty years ILM has set the standard for visual effects and in the process, created some of the most stunning images in the history of film. With the most advanced visual effects pipeline in the entertainment industry, ILM is always at the forefront of the digital revolution.