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Front Office Receptionist
Gannett
Abilene, TX, United States
Job Details - this job has expired, please see similar jobs below
Abilene Reporter-News, a Gannett Company and member of the USA TODAY NETWORK, is seeking a Front Office Receptionist to assist customers – both walk-in and via phone. If you are passionate about providing exceptional customer service then read on.
In this role, you will:
• Assist customers, both walk-in and via phone, with the placement of classified advertisements as well as special announcements.
• Work with small business customers on service directory needs.
• Answer and route phone calls.
• Serve as a back-up in placing obituaries, entering display orders, pulling tearsheets, and creating reports.
Here’s what you need:
• Excellent customer service skills required including previous experience working with customers via phone or in person.
• Proven ability to effectively prioritize tasks and accomplish responsibilities to produce quality results in a fast-paced deadline driven environment.
• Prior experience in an office environment.
• Proven track record of producing accurate work including spelling, grammar and high level of attention to detail.
• Must be a self-starter, be able to take initiative and multitask.
• Excellent verbal and written communication skills.
• Good problem solving skills.
• Excellent telephone etiquette.