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Production Mgr
Houghton Mifflin Harcourt
Evanston, IL, United States
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The Production Manager (PM) is responsible for the production, engineering, and on-schedule delivery of assigned projects. The PM prepares and communicates reliable information about assigned print, digital, and online projects to all departments and to outside vendors. This information includes milestone and detailed project schedules, project scope, budget, product specifications, production processes, daily deliverable reports, and project status. The PM must understand the interdependencies of projects and be able to anticipate when a delay may impact other projects and/or overall production schedules.
Understands project scope: Understands what is required for product delivery and participates in achievement of on-time, on-budget execution, including project scope, status of deliverables, finances, resource management and communication. Supports the production team to define the scope of the project and focus on the customer.
Focuses on results: Creates or contributes to detailed project schedules and is responsible for tracking schedules and interdependencies. Ensures that status, risks and issues are managed and communicated and that reporting requirements are adhered to. Supports the production team to meet project goals.
Provides project status: Facilitates delivery of project updates and communication from production team to Stakeholders, providing detailed schedule tracking information and executing preparation and documentation of own project meetings, ensuring that decisions and actions are tracked, distributed and understood as required at appropriate organization levels.
Supports project documentation: Collaborates with internal and external teams to ensure that requirements are met for data management, vendor management (statement of work through billings), quality management, and release management.
Communicates effectively: Provides clear, direct, accurate and professional written and verbal communication at all times. Presents issues and risks with proposed solutions or mitigations in a timely manner. Escalates issues as needed for conflict resolution and for effective Change Management. Understands the complexity of interdepartmental relationships and is able to adapt to adversity.
Represents production team: Acts as a role model for the Production Management team and mentors Associate Production Managers in all aspects of the role. Advocates and participates in process improvement and positive change initiatives. Works with the production team to enhance engagement and to impart and understand Business goals. Acts in conjunction with Leads and Group Managers to achieve own and team member’s personal and professional growth.
Education Level and or relevant experience
• Bachelor’s degree or equivalent in business or relevant discipline
• 4+ years of educational publishing experience
Knowledge and skills
(general and technical)
• Good project management skills
• Strong level of organization; ability to manage multiple projects simultaneously and to prioritize
• Ability to drive on-time, on-budget, high-quality development efforts
• Experience in digital and print production, including comprehensive knowledge of the educational market requirements of publishing process
• Excellent problem-solving ability
• Good written and verbal communication skills
• Experience developing interactive software for learning
• Experience in application and web-based development
• Sound judgment about escalation of problems
• Ability to remain objective
• Familiarity with working in an agile development methodology preferred
Competencies
• Collaborating – Working cooperatively with others to help a team or work group achieve its goals.
• Compelling Communication – Clearly and succinctly conveying information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others' attention.
• Customer Focus – Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value.
• Decision Making – Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
• Innovation – Creating novel solutions with measurable value for existing and potential customers (internal or external); experimenting with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
• Coaching and Developing Others – Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.
• Guiding Team Success – Using appropriate methods and a flexible interpersonal style to build, motivate, and guide a cohesive team to complete team goals.
• Business Savvy – Demonstrates a keen understanding of basic business operations and the organizational levers (systems, processes, departments, functions) that drive profitable growth; draws from personal experience to quickly evaluate business plans and processes to identify data or recommendations that need further investigation.
Physical Requirements:
• Might be in a stationary position for a considerable time (sitting and/or standing).
• The person in this position needs to move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.
ABOUT US:
Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom. HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.
For more information, visit http://careers.hmhco.com
PLEASE NOTE:
Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.