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Sales Coordinator
Gannett
Alexandria, LA, United States
Job Details - this job has expired, please see similar jobs below
Town Talk Media Group, part of the USA TODAY Network, has an exciting opportunity for a Sales Coordinator. We are a top global digital media company, which reaches more than 100 million people monthly through a powerful network of mobile & publishing properties.
We are seeking an experienced Sales Coordinator for our Sales team based in our Alexandria, LA office. The primary focus of this position is to provide administrative, clerical, and data entry support to the Sales department with day-to-day activities.
In this role, you will:
• Plan & prioritize the daily workflow to meet all deadlines. Work with the Sales staff to ensure that all online ads are being scheduled on time and any missing ads are found and processed efficiently
• Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs
• Communicate with customers by phone and email to ensure efficiency and client satisfaction
• Manage day to day activities and maintain client records
• Provide daily, weekly and monthly reports
• Account and contract setup, account reconciliation
• Schedule and proof ads
• Digital fulfillment
• Initiate projects to support the sales team in exceeding customer expectations
Here’s what you need to have:
• 1-2 years sales account coordinator experience.
• Superior sales skills with a proven record of success in a goal oriented, highly accountable environment.
• Demonstrated success in delivering customer solutions based on identified needs.
• Exceptional customer service and relationship management abilities.
• Persuasive verbal and written communication skills, including solid proofing skills.
• Proven ability to multi-task in a deadline-driven environment.
• Ability to work effectively as part of a team.
• Effective and creative problem solving and decision making skills as well as proficiency with MS Office products required; SalesForce.com or other CRM tool preferred.
• Understanding of digital media platforms
• Experience with Salesforce or other CRM software
• Excellent communication and time management skills
• Comfortable working independently and in a team environment
Here's what we have to offer:
• Competitive compensation
• Comprehensive Health, Dental and Vision coverage
• Life Insurance
• 401(K) Saving Plan
• Paid Time Off
• Paid Company Holidays
• Paid Time Off to Volunteer in the Community
• Employee Discount Program