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Administrative Lead - Inside Sales Center
Gannett
Green Bay, WI, United States
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The Gannett West Regional Sales Center,
located at the Green Bay Press-Gazette, part of the USA Today Network,is seeking an Administrative Lead for our Inside Classified team.
Objective:
Provides leadership support to the Admin. Manager by utilizing a deep understanding of the obit
and legal processes and procedures to be able to support answers for co-workers when necessary.
Lead/supervise Admin Reps (Obit/Legal Team) along with working the same processes/procedures with the team.
Answer questions when necessary and propose suggestions for change to current packages, processes, procedures
Track phone volume and credits; strive for lower %
Manage Obits and Legals
Distribution email boxes; distribute appropriately
Ensure staff has what is needed to work efficiently and timely-available for co-worker questions.
Be aware of overtime; manage or seek approval appropriately
Bring urgent and consistent issues (employees and processes) to Manager’s attention timely.
Here’s what you need:
• 2+ years of supervisory/lead or similar experience preferred.
• Proven leadership skills to effectively develop, lead, inspire and motivate
• Work cooperatively and collaboratively with all levels of employees, management and customers to maximize performance, creativity, problem solving and results.
• Desire to learn and understand both the print and online advertising industry
• Outstanding customer/client focus
• Strong work ethic and ability to multi-task
• Problem solving skills
• Ability to adapt to change productively
• Candidates must be available to work the hours 8:00 to 5:00 Monday through Friday with occasional weekends.
We provide great benefits, training, flexibility and the opportunity for growth!!
USA TODAY NETWORK is one of the top 20 digital companies in the country, sharing the list with Google, Facebook, and Amazon. And we have over 100 million unique visitors a month, which is more than Buzzfeed, Yahoo News, and Huffington Post. Because our team consists of over 110 local properties with USA TODAY at the helm, you’ll have the luxury of living in a community you love while making a national impact.
Gannett Co., Inc. (NYSE: GCI) is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.
Connect with us on LinkedIn, Twitter, Facebook, Glassdoor, Indeed & The Muse to learn more about our dynamic company culture!