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Collections Coordinator
Comcast
Englewood, CO, United States
Job Details - this job has expired, please see similar jobs below
Job Summary:
Responsible for processing and researching of invoices, returns, and credits on a basic-to-intermediate level. Maintains records and analyzes collections. Updates and summarizes receivables. Fulfills requests from collections, vendors, customers, etc. for invoices or shipping verification. Works with moderate supervision/guidance. Is accountable for individual results and impact on team. This position can be based in any of our four Operational Centers: Englewood, CO; Alpharetta, GA; Wayne, PA; Bingham Farms, MI.
Core Responsibilities:
• Prepares daily batch information required for batch posting.
• Provides necessary feedback to call centers and other departments concerning adjustment and payment batches.
• Provides back-up for monthly deposit, reconciliation, and other financial tracking.
• Verifies customer accounts to determine appropriate action.
• Works with customers to determine best way to service the customers' bad debt.
• Creates and updates financial and collections reports.
• Researches and prepares reports for departmental and field leadership to identify and resolve aged active accounts.
• Works with all levels within Cash Management, Accounting, and Finance department to ensure accurate accounting of Accounts Receivables.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Reviews aging reports to monitor business risk
• Partners with third party collection vendor to resolve outstanding balances
• Completes accounts receivable sweeps
• Negotiates and secures payment plans
• Processes monthly bad debt write-off adjustments and payment recoveries.
• Communicates collection related activities with internal and external partners.
• Other duties and responsibilities as assigned.
Job Specification:
• High School or Equivalent
• Generally requires 2-5 years related experience
Additional Preferred Qualifications:
-Strong understanding of debits and credits
• Strong attention to detail
• Excellent communication skills
• Good excel skills
Comcast is an EOE/Veterans/Disabled/LGBT employer