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Assistant District Manager
Gannett
Saint Cloud, MN, United States
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USA TODAY NETWORK is one of the top 20 digital companies in the country, sharing the list with Google, Facebook, and Amazon. And we have over 100 million unique visitors a month, which is more than Buzzfeed, Yahoo News, and Huffington Post. Because our team consists of over 110 local properties with USA TODAY at the helm, you’ll have the luxury of living in a community you love while making a national impact.
This position will assist the District Manager, and has distribution responsibility for all Home Delivery, Single Copy or HD/SC combination and reports to the District Manager or the Distribution Manager. Areas of responsibility include home delivery, single copy, blue chip, education, and non-daily circulation from USCP and USAT, along with a number of third party distribution partner contracts,. The Asst. District Manager may also receive work assignments within many areas of the distribution
function, which may include transportation, customer service, and redelivery operations. This position may be full time or part time.
The primary role of the Asst. District Manager is to achieve company objectives and oversee an independent contractor carrier force. The Asst. District Manager will also contribute to growing circulation volumes and revenue within the assigned district, by ensuring customer/subscriber service and satisfaction levels are met or exceeded. This position works part of the time in an office or
distribution center and majority of the time within the assigned newspaper district or distribution area.
The successful candidate will work flexible hours recruiting, negotiating and maintaining contracts with independent contractors for defined geographical areas. They will also split and realign delivery areas, manage dealer relations, collections/returns, deliver open / down routes and monitor contract performance.
This position promotes customer satisfaction, and is responsible for ensuring that SOP's/contracts for customer service, complaint resolution, reporting, compliance of all local, state, federal, and Gannett
regulations and policies are established and implemented consistently across the region in the delivery area.
Strong management and training experience, good math and computer skills. Will manage home delivery and single copy operations in terms of total number of subscribers, number of wholesalers and collections. Will also be responsible for expense management in terms of delivery expense, subsidy and part-time staffing hours.
EDUCATION/EXPERIENCE
A high school education is necessary; a college education will help in advancement opportunities. A good motor vehicle report, valid driver’s license, dependable automobile, and liability insurance are
necessary for this position. Distribution or circulation experience preferred.