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Administrative Assistant
Comcast
Philadelphia, PA, United States
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Job Description
Position Title: Administrative Assistant, Digital Center of Excellence
Who We Are
Comcast Corporation is one of the nation's leading providers of entertainment, information and communications. Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with two primary businesses Comcast Cable and NBCUniversal. Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the Xfinity brand, as well as to businesses under the Comcast Business brand. NBCUniversal operates 30 news and entertainment cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks & Resorts. Comcast NBCUniversal is a top ten U.S. web property, with approximately 140 million unique visitors across the brands per month.
This position supports the Digital Center of Excellence at Comcast Cable, a business that spans both B2C (residential) and B2B (business) and includes digital transformation, digital media/marketing, e-Commerce, product development, and user experience. On average, there are 47 million monthly unique visitors across Comcast Cable's digital properties, which result in the creation of over 400,000 customer relationships per month ("30% of Comcast Cable's new customer sales). There are about 20,000,000 self-service transactions on the MyXfinity site monthly. This team is leading the digital transformation across Comcast, which will enable our customers to interact with us on their terms-online, through devices and even through our X1 platform.
What We're Looking For
As an administrative assistant in the Digital Center of Excellence, you'll be at the center of the action, providing administrative support to five senior executives. In this role you will coordinate multiple projects; orchestrate meetings, research agenda items, analyze data, create PowerPoint presentations and compile reports. You'll be exposed to all aspects of the business and interface with leaders and employees at all levels in the organization. You will also maintain necessary office supplies and ensure various equipment is properly configured, installed, and maintained. You'll work with moderate supervision/guidance and be accountable for your individual results and impact on team.
This position is based in Comcast's corporate headquarters in Philadelphia, PA.
What You'll Do:
-Provide administrative support including correspondence, typing, filing, research, and various projects.
-Practice good judgment, discretion, and confidentiality of sensitive information regarding department activities.
-Create intricate spreadsheets, Word documents, and/or PowerPoint presentations.
-Screen and direct incoming phone calls.
-Handle maintenance of all office equipment.
-Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
-Other duties and responsibilities as assigned.
What You'll Need:
You'll need to be a self-starter with a high attention to detail, who isn't easily distracted by things like instant messenger or Google. You'll also need to:
-Behave Ethically: Understand ethical behavior and business practices and ensure own behaviour and the behaviour of others are consistent with these standards and align with the Comcast's Core Values.
-Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the the digital team's goals.
-Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
-Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations.
-Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
-Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
-Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
-Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
-Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
Education and Experience
Education Level Bachelor's degree preferred
Years Experience Generally requires 2-5 years of related experience
Job Specification:
• High School or Equivalent
• Generally requires 2-5 years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer