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Systems Administrator - Business Applications
iHeartMedia
San Antonio, TX, United States
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Job Summary:
As the leading media company in America, iHeartMedia delivers music, news, talk, sports and other content to diverse audiences across multiple platforms, including: broadcast stations; online via iHeartRadio and on its stations’ hundreds of websites; HD digital radio channels; satellite; smartphones; iPads and other tablets; in-vehicle entertainment and navigation systems; and via live events. With over a quarter of a billion monthly listeners in the U.S., iHeartMedia has the largest reach of any radio and television outlet in America.
The Systems Administrator will be responsible for all operational aspects of Business Applications including tools, processes and platform support. This role will be key in ensuring our applications are highly reliable, highly available and high performing for our end users. This role will also be integral in integrating CI/CD and automation in close collaboration with the business applications engineers.
As the System Administrator, you will:
• Primary responsibility for Operational aspects of NetSuite ERP and Boomi integration platform
• Manage support tickets, vendor responses and changes, and support escalations
• Responsible for multiple NetSuite and Boomi environments – development, test, parallel and production environments
• Facilitate and coordinate production changes, deployment, script and configuration deployments
• Facilitate NetSuite scheduled and hot fix releases in all environments
• Embrace and be a strong advocate for automation, includes testing, deployments, configuration, CI/CD and agile practices
• Responsible for proactive monitoring, automated testing and automated recovery of critical functions
• Provide compliance, SLA and support metrics and ad hoc reporting
• Provides 24/7 on-call rotational support of applications support to users including issue resolution. Accurately repairs and documents changes to applications as assigned.
• Monitors system and application performance and troubleshoot/ resolve escalated issues.
• Continually seek ways to optimize and improve all operational aspects of our IT solutions.
Requirements:
• B.S. in Computer Science or a related technical field
• Preferred 3+ years experience as System Administrator
• Preferred experience with NetSuite platform as an administrator – Suitescripts, suite bundler, authentication, authorization, etc.
• Preferred experience with Boomi Integration platform
• Demonstrated experience for application support, problem resolution, escalations and root cause analysis
• Demonstrate strong knowledge in scripting and automation
• Demonstrate strong knowledge in CI/CD, agile and testing automation
• Cloud Technologies experience with AWS, Azure is a plus
• Experience working in a service oriented architecture both for sourcing and delivering data
• Ability to work in a fast-paced and dynamic environment
• Strong written and verbal communication skills