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Sales Support Internship
NBC Universal
Orlando, FL, United States
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Sales Support Internship - GolfNow
About Us
NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
GolfNow, a division of Golf Channel is the internet’s largest online tee time reservation service, trusted by more than 1.5 million golfers. Using leading-edge technology, GolfNow provides more ways for golfers to stay connected to their favorite golf courses and tee times through the web, e-mail and mobile applications. As a partner to golf courses, GolfNow provides turnkey solutions to their operations (www.golfnowsolutions.com) with the main areas of focus on:
• Online marketing and distribution of tee times
• Web hosting, development and customer management solutions
• Revenue optimization, database expansion and other course products
Responsibilities
Assist the golfer care team in making outbound support calls, both through email and by phone, to course clients related to the operations and administration of GolfNow
Become proficient in software programs such as salesforce and GolfNow Central to create and close cases helping with the needs of the golfer and golf course
Assist the Cares Partner support team handling inbound phone calls regarding inventory updates from golf course partners
Assist the Cares Partner Support team in email marketing for golf course partners
Assist Cares Support manager with weekly reporting and special projects
Assist Cares Support manager with employment branding at local universities to attract top talent
Qualifications/Requirements
Must be enrolled in a degree seeking college program with a background of management or business
Must have a GPA greater than or equal to 3.0
Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job#:32941BR)
Must be willing to work in Orlando, Florida
Desired Characteristics
Strong organization and communication skills
Intermediate to advanced knowledge of MS Office (Word, Excel, PowerPoint)
Ability to execute a number of parallel tasks and work with cross-functional teams on a day-to-day basis required
Strong written and verbal communication skills
Effective project management skills a strong plus
Golf Knowledge a plus