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Program Manager - Events
Blizzard Entertainment
Irvine, CA, United States
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Blizzard Entertainment has been rated by Fortune as one of the "Best Places to Work" for several years running (and our ranking continues to rise!). We are a community of 4000 global employees who are passionate about not only gaming, but entertainment and the technology that drives our users experience. Our goal is to delight our customers by never settling for anything but the highest quality and providing worlds filled with creativity and adventure around every corner. You are bright, engaging, eager to learn and ready to make an impact. We've been waiting for you Blizzard is seeking a high performing Program Manager to join the IT PMO. You will be a critical member of a dedicated team focused on engineering, building and delivering the technology that powers Blizzard events and Esports across multiple locations. Additionally, you will help build and execute the IT plans supporting critical events and Esports tournaments. The ideal candidate is a highly organized individual passionate about delivering flawless experiences across events ranging from local tournaments to epic scale events like BlizzCon. This includes traveling to venues for site visits, building and tracking tasks for the technical resources to execute, managing the technical set up on location and communicating status.
Responsibilities:
• Mastery of tools and processes available to successfully run a project/event
• Ability to identify order of importance and urgency among individual projects, portfolios and other tasks
• Timeliness: Communicates well in advance to allow proper preparations
• Accountable for committing to accurately delivering against stakeholder needs
• Partner engagement: Understands when to engage, who to engage and the appropriate method for the circumstances
• Produce effective results: Ensure project goals, objectives, milestones and deliverables are achieved on schedule
• Assume accountability of tracking, monitoring, removing roadblocks and reporting for assigned program area. Delivering high quality service to stakeholders
• Drive continuous improvement within designated program area. Always thinking about how to optimize, refine, and do more with less
• Drive service availability: Drive the post incident process
• Actively mentor less senior members of the team
• Planning project milestones/tasks, schedules and resources
• Communicate schedules, updates, status, major decisions, risks and blockers
• Requirements gathering: Includes appropriate stakeholders to properly collect comprehensive requirements
• Facilitate or create appropriate project documentation. Define and socialize standards
This position requires some travel.
Requirements:
• Prior experience managing large scale events.
• A minimum of 5 years of experience managing projects.
• Expert knowledge of Project Management methodologies.
• Strong Leadership.
• Able to work in a fast-paced, dynamic work environment.
Pluses:
• Mastery of Atlassian product suite.
• Project Management Professional (PMP) Certification.
• Scrum Master Certification.
• MS Project Certification.
• Passion for video games.