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Custom Operations Technical Support
iHeartMedia
Cincinnati, OH, United States
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Job Summary:
You could be part of a team responsible for program distribution and station support for iHeartMedia’s radio stations, iHeartRadio streams as well as other platforms.
Responsibilities include and are not limited to the following:
• Maintain program operations and technical needs for multiple media platforms.
• Assist with network on-air content delivery for timely, broadcast-ready, quality content production.
• Setup, support, fix and maintain RCS Nexgen and Zetta systems for all aspects of Network operations and specific radio stations as well as Internet streams to include configuration, mappings, clock creation, commercial traffic, and programmed log oversight.
• Develop, Setup, manage and user support for the RCS GSelector and subscription manager logs distribution systems we use including user access, scheduling, manual and automated delivery systems.
• Distribution of voice tracks, logs and other content to stations from all source sites for use on all distribution platforms.
• Creation and maintenance of point-to-point mapping of logs and voice tracking sites for use on all platforms.
• Assist with commercial advertisement or promotional content distribution as required.
• Ensure related product delivery to affiliated stations is on-time, accurate and is ready for broadcast on terrestrial and internet streams.
• Some on-call after hours technical and product support as required.
• On-going development of best practice standards for our job related processes.
• Create, review, and maintain documentation for related systems as necessary.
• Help maintain our assigned areas of responsibility for iHeartMedia’s CORE operations program/database.
The best candidate should have a solid understanding and, preferably, experience in radio as a Program Director and with all or most of the programs we use everyday, or will be implementing soon, all on the Windows platform, including:
• RCS Nexgen, GSelector
• TeamViewer, VNC, FTP
• Microsoft Office – Word, Excel, Powerpoint
• Adobe Audition