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Product Specialist - Content Syndication
NBC Universal
Englewood Cliffs, NJ, United States
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About Us
NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBC Universal’s Advanced Media Products (AMP) team provides digital workflow tools and services to organizations throughout NBCUniversal including Universal Pictures Group, NBC News, NBC Sports, USA Network, SyFy, Bravo, Saturday Night Live, Late Night with Jimmy Fallon and local TV stations.
The wide range of services provided by Advanced Media Products team include centralized transcode and transport of critical NBCU film and television assets and distribution of on-demand content and live streaming events to the web and mobile devices. The AMP team is responsible for developing, maintaining, and supporting web-based software tools for automation of streaming tasks, encoding tasks, and the archiving/retrieval of stored media; assisting with support of existing proprietary products, third party applications, media server infrastructure and researching new tools and standards for our business. As a part of the AMP team, you will drive media distribution product roadmaps, enhance existing workflows, identify process improvements, provide strategic recommendations, and lead cross functional technical and operations teams to design, build, and launch new products and execute on new initiatives to deliver content across multiple consumer experiences and devices.
Responsibilities
Lead client engagement for media syndication inclusive of the creation and management of project implementation timelines; incorporating requirement analysis, design, build and launch rollouts
Build and communicate documentation on product requirements and workflow for stakeholder approval
Recognize and build out opportunities for product integration for launches and in support of ongoing deliveries to create new, powerful experiences
Build the VCMS product offering to enable robust, flexible digital video and content workflow to brand owned, and/or partner managed, sites and apps
Identify and execute on streamlining of our video content & asset management system (VCMS) design to establish efficiencies in content distribution (inclusive of video, artwork, and metadata) and onboarding of new partners and experiences
Establish appropriate integration of discreet systems with middleware layer(s) to support front end storefront for subscription or purchase based consumption of media
Lead deployment of new and improved products and services for the delivery of NBCUniversal video content to internal and external business partners
Work with development and operations teams to establish overall product vision, definition and design of user stories, management and prioritization of product backlog, and validation of builds prior to launch
Project manage system and solution rollouts and define processes for ongoing operational support
Collaborate with cross-functional business leaders, partners, technology stakeholders in running POCs and demonstrating value of proposed workflows and technical solutions
Conduct quantitative and qualitative research to identify requirements, analyze market opportunities, and set product strategy
Generation and maintenance of standard operating procedures and trainings to ensure success of our 24/7 support team
Qualifications/Requirements
Minimum 2 years experience in the technology or media industry, with a proven track record in successful project management with cross-functional teams demonstrating superb planning and organizational skills.
Minimum 2 years experience of proven track record of successful project execution with cross-functional teams demonstrating successful planning and organizational skills.
Minimum 2 years experience in a role demonstrating strong technical, quantitative, or analytical skills
Minimum 2 years experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, project management, and strong formal presentation abilities
Minimum 2 years experience in enabling customer workflows and operations
Desired Characteristics
Experience with video content management systems and video player technology
Experience with digital media concepts: encoding, transcoding, streaming, media formats, media transfer technologies, etc
Understanding of Agile development methodology and actual experience writing detailed functional and technical design specifications, ideally certified in PMP and/or Agile
Prior experience with digital workflow execution from creation to distribution to archive
Experience working with any of the following vendors: Deluxe, thePlatform, Brightcove, Ooyala, Kaltura, Endavo, Maven, Entriq, Twistage, YouTube, Ramp, Anvato, SnappyTv, Uplynk, Akamai, Limelight, Amazon Web Services, Level 3
Background in web publishing and development, HTML, PHP, CMSs (Drupal, Wordpress, Moodle, etc)
Experience with CDN cloud management: storage, live stream configurations, security, support
Experience in multi-platform digital content distribution
Experience with execution of player framework and adapters/plugins to support analytics, advertising, authentication controls
Experience with desktop, mobile app, OTT app player technologies
Experience within Technical Operations, Broadcast Engineering or Information Technology with proven success in a variety of process improvement and software disciplines
Excellent leadership, team management, relationship building, and interpersonal skills
Passion for new media distribution and keeping up to date with emerging platforms & the latest technology trends