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Director, Business and Solution Architecture
Bell Media
Montreal, , Canada
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Bell is a truly Canadian company with over 137 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Role
The Director, Business and Solution Architecture plays a key role in structuring the enterprise in terms of its governance structure, business processes, and business information. This person aligns strategic goals and objectives with decisions regarding products and services; partners and suppliers; organization; capabilities; and key business and IT initiatives. The primary focus is the business motivations, business operations and business analysis frameworks and related networks that link these aspects of the enterprise together. The Director, Business and Solution Architecture works to develop an integrated view of the enterprise using a repeatable approach, cohesive framework, and available industry standard techniques.
The solution architecture team, also reporting to this Director position, will use this framework to create innovative solutions for our customers and respond to various bids. The solution architecture practice will also be “generalized” to provide assessments for more than just complex deals; now including new product introductions, new technology introductions as well as Efficiency/transformation initiatives.
Organization
From within BBM, the Director of Business and solution architecture works closely with his counterparts in IT and Network to align technical solutions with business needs. In addition, the chosen candidate will work through others at every level of the organization, soliciting strategic imperatives from senior leaders and executives, and supporting business unit managers as they leverage business architecture artifacts to create their business plans. Finally, the Director of Business and solution architecture may provide direct input into the governance cycle that supports the achievement of key goals, planning and execution of various business scenarios, and delivery of bottom line business value.
Responsibilities
• Develop a business architecture strategy based on a situational awareness of various business scenarios and motivations.
• Apply a structured business architecture approach and methodology for capturing the key views of the enterprise.
• Capture the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.
• Describe the primary business functions of the enterprise and distinguish between customer-facing, supplier-related, business execution and business management functions.
• Define the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources and controls are involved in the processes.
• Define the data shared across the enterprise and the relationships between those data.
• Capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units.
• These responsibilities then feed the solution architecture team to include business architecture, information architecture, application architecture, and technology architecture operating at a tactical level and focusing on the scope and span of a selected business problem/delivery.
Skills and Qualifications
• Extensive experience planning and deploying both business and IT initiatives
• Experience modeling business processes using a variety of tools and techniques
• A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance
• The ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies
• The ability to apply architectural principles to business solutions
• The ability to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues
• Experience using model-based representations that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business
• The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and work flow automation, business initiatives and IT initiatives, and benefit realization and service delivery
• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
• Strong situational analysis and decision making abilities
Critical Qualifications/Competencies
• University degree in business, or computer science, or equivalent combination of education and experience
• Solid understanding of BBM operations, IT Operations, Development, Governance and Policy with a minimum of 15 years of experience.
• Strong technical aptitude with proven knowledge in architecture.
• Extensive experience in strategic planning and operations planning
Preferred Competencies
• Experience in the Telecommunications industry, ideally in Operations Support System (OSS)
• Experience in Service Provisioning and/or Network Provisioning and/or Inventory and/or Field/Dispatch and/or Service Assurance.
• Experience in Software-Defined-Networking (SDN) and Network Function Virtualization (NFV)
• Experience in Agile and DevOps methodologies
• Experience with TM Forum standards and/or TOGAF certification
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Management
Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Ottawa || Canada : Quebec : Montreal
Application Deadline: 04/05/2017
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, QC, Montreal