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Associate Test Publisher (Term of Project, Apr - Dec, 2017)
Pearson
Bloomington, MN, United States
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Description
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Term-of-Project (TOP): April through December, 2017
The Associate Test Publisher is responsible for assisting the Test Publisher and Sr. Test Publisher with various tasks that relate to test publishing. These tasks include data entry, basic exam development functionality, publishing, pricing, documentation of client specifics, and some workflow management. The incumbent will assist the Test Publisher or Sr. Test Publisher in following process to insure that exams are delivered as accurately as possible while working on several different clients and exams concurrently.
Working closely with other Testing Services staff, the Associate Test Publisher performs tasks assigned to target a zero defect, secure, and satisfactory test publishing service to Pearson VUE’s clients and candidates.
PRIMARY RESPONSIBILITIES
Build/Publish Exams
• Build exams according to customer specifications using proprietary and general use software tools
• Ensure that the exam output match the test specification with regard to performance and the accuracy of scoring
• Trouble-shoot technical errors during building and compilation of exams
• Publish exams to Pearson VUE systems and ensure correct functionality
Quality Assurance Verification
• Review client exams for consistency with source files
• Document and escalate deviations in client exams with source files
• Run a full end-to-end quality check of an exam with Pearson VUE's proprietary software (test driver, delivery manager, and registration manager)
• Document systems and processes
• Update and edit test cases, test checklists and test scenarios
• Understand impact of errors on the team and the business
Continual Improvement
• Work with the test publishers to provide a high standard of quality for all exam and software releases
• Analyze and make recommendations to improve exam publishing and QA processes
This is not a remote or tele-commute position
Qualifications
Education and experience:
• Bachelor degree preferred
• Experience in the education, training and development, or technology industry
• Experience with Microsoft Office Applications, Microsoft Windows 2000 & XP
• Project experience or customer service experience
• Experience in the certification or licensure industry preferred
• Course work or experience in logic or statistics preferred
Skills, Knowledge and Abilities:
• Strong computer skills
• Great attention to detail
• Strong organizational skills
• Excellent verbal and written communication skills
• Project management and process management skills
• Multi-tasking and cross functional cooperating skills
• Creative problem-solving
• Ability to learn technical concepts and new technology
• Time management and prioritization skills
• Strong curiosity and desire for self-development
• Ability to work independently – must be self-motivated
• Ability to work under pressure and meet established time