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Security Analyst - 6 months FTC
Pearson
Manchester, , United Kingdom
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Description
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Security Analyst - English and French Speaking to join our team based in Salford Quays.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
'We believe in equal opportunity and employ people solely on the basis of their skills'
This position interfaces with test centres, candidates, internal staff, management, exam delivery sponsors and exam sponsors to investigate and report compliance with security requirements in the business.
This position is also responsible for the design, implementation and tracking of existing and new quality and security procedures, policies and programs to ensure that Pearson VUE becomes the highest quality test provider in the eyes of all audiences and, in particular, our key clients.
It is essential that the individual supports and implements the company policies and procedures around Quality, Security, and Health and Safety.
Key Responsibilities
• Investigate security incidents and risks, and proactively own their resolution.
• As required, recommend and implement corrective actions such as re-training, suspension or termination of testing centres, and revoking candidate results on request from the testing sponsors.
• Make recommendations for technology and process improvements to support security policies and initiatives.
• Pro-actively monitor the EMEA testing channel for security risks by utilising existing reports or creating new reports to investigate new security trends.
• To run, investigate in conjunction with the global security teams as necessary, and report to EMEA based clients, the outcome of daily result hold reports.
• Be an ‘expert and spokesperson’ to all internal parties, to raise the internal awareness and mindshare of the security message, and also Data Protection legislation.
• Act as an escalation point for security issues and in turn, escalate where appropriate to the EMEA Investigations Manager.
• Key Tasks
• What regular tasks do they have to complete to fulfil these responsibilities?
• List any physical requirement needed for the role
• Conduct thorough investigations into security risks and incidents, working with internal staff, systems and data, as well as third parties to assemble the required information.
• Maintain accurate and extensive documentation of results, using the Global Security Sharepoint system to document all actions in the case or security task, and all evidence collated.
• Timely reporting of the status of investigations to all internal sections and testing sponsors.
• Implement effective corrective actions, post investigation such as -
• staff re-training with either Regional Managers or Channel Quality,
• Issuing formal warnings to the PVTC sites
• Formally closing down a PVTC site, following the legal guidance and templates issued.
• Run the daily results hold reports and conduct investigations as appropriate, including collaboration with global security teams. Update testing sponsors on result holds daily, and keep extensive records of results, including any test sponsor decisions on status of individual candidate results.
• For EMEA based clients, timely report any instances of misconduct and review evidence available to recommend revocation or resit of candidate tests.
• Pro-actively monitor the EMEA testing channels to ensure test security, by utilising the reports available in BI portal, VSS reporting section and examining the reports forwarded to us via the MI team, or create new reports to examine new security trends uncovered.
• Keep informed of all new global security risks by attending global investigation meetings and discussing security trends with the global security teams or reading cases on sharepoint.
• Develop, maintain and communicate efficient security processes to relevant parties.
Qualifications
Essential skills and Qualifications
• Bachelor’s degree or equivalent experience in a related field, such as information security, operations or project management, research or investigation.
• Experience in a related function, involving management of security / fraud investigations and resolution.
• Attention to detail and a strong level of commitment to a task.
• Excellent communication skills, both verbally and written, aiding in influencing and persuading external parties.
• Time management and prioritization skills, leading to the ability to balance the demands of multiple projects at any given time.
• Evidence of problem solving and analytical skills, both in line with established processes and procedures, and also using creativity to develop innovative new policies.
• The ability to exercise discretion in the conduct of sensitive investigations into security breaches.
• Sound working knowledge of the Microsoft office suite and associated packages including Word, Excel, Powerpoint, Access and Internet Packages.
Desirable Skills
• Prior investigation work and experience of collating evidence to legal standards
• Experience and understanding of the testing industry preferred.
The Salary for this role is £25,000 per year
Please note this position is a 6 Month FTC and you must be available to startimmediately