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Event Manager
AEG
Honolulu, HI, United States
Job Details - this job has expired, please see similar jobs below
Located within walking distance of Waikiki, the Hawaii Convention Center is like no other in the world. Open to the outdoors - with terraces, lanais, courtyards, waterfalls, and fishponds - this remarkable facility combines the latest in cutting edge technology with authentic Hawaiian ambience. Our cultural diversity and legendary spirit of aloha encourage attendees to see the world in a new light, so it's no surprise that people accomplish more when they meet here. Best of all, the warmth of Hawaii and its people continue to inspire, long after meetings have ended.
SUMMARY OF POSITION
• Manage various types of events booked at the Hawai'i Convention Center.
• Applies principles of our Mission Statement, Vision, HCC Values and ENCORE principles to role.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Manages and oversees various events held at the Convention Center.
• Acts as the primary HCC point of contact and principle liaison during an event.
• Determines and resolves problems by making strategic, business orientated and client serving decisions required to ensure a successful event.
• Determines client needs and makes recommendations of required services for a successful event.
• Assures that all accounts are handled in a timely and professional manner.
• Acquires all pertinent client information appropriately.
• Contacts clients and coordinates needs with all in-house and sub-contract services for the event.
• Plans, organizes and coordinates all event function requirements.
• Establishes and maintains rapport with clients, vendors, departments and employees.
• Assist Director in training as needed.
• Implements facility policies and procedures.
• Provides concise and timely information to appropriate departments.
• Performs other related duties as may be required or assigned.
EDUCATION AND EXPERIENCE REQUIRED
• Bachelor's degree in business, facility management or related field.
• Four years of responsible on the job experience in event/ facility management at a convention center, hotel or similar facility.
• Or, any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.
KNOWLEDGE AND SKILLS REQUIRED
• Ability to work harmoniously with strict deadlines and/or under pressure.
• Ability to keep accurate account information.
• Customer Service: Deals with and interacts tactfully, professionally and courteously with clients, vendors, managers, employees, contract labor, subcontractors and others in a variety of situations.
• Ability to speak clearly to clients, vendors, and staff to give instructions and explanations.
• Listens to and understand clients, vendors, and staff.
• Ability to receive and give instruction via telephone, computer messages, face-to-face, and in writing
• Writes and composes correspondence, contracts, memorandums and reports manually and through the computer e-mail.
• Ability to make presentations to clients, vendors, and staff.
• Extremely strong attention to detail.
• Demonstrates good mathematical, written, verbal and presentation ability.
• Demonstrates logical reasoning and the ability to formulate sound decisions, ideas and opinions.
• Ability to anticipate needs of the company and employees and implement short and long term solutions to needs.
• Ability to plan and implement projects.
• Work Habits: Maintains Effectiveness; Makes Preparations; Takes Independent Action; Approaches Change or Newness Positively; Takes Risks in Learning; Redirects Focus; Demonstrates Humility (Understanding of One's Self); Creates and Executes Plans that Achieve Results
• Relationship Skills: Keeps Discussion Issue-Oriented (Focused on the Task); Maintains Relationships; Negotiation Skills (Builds Support for Alternative Methods); Politically Savvy; Builds Collaborative Relationships; Communicates Effectively
• Personal Attributes: Operates with Integrity; Personal Resiliency; Manages Conflict (Initiates Action); Independent Thinking; Goes Above and Beyond; Positive Spirit/Optimism; Moves Others to Action
• Builds The Organization: Contributing to Team's Success (Models Commitment); Building Customer Loyalty (Uses Key Principles); Benchmarking (Identifying Best Practices); Contributes to the Organization's Sustainability Efforts Demonstrates; HCC Core Values and ENCORE Principles.
• Must have the ability to work harmoniously in a team setting exhibiting the "Aloha Spirit" to fellow workers, guests, clients and the community.
PHYSICAL REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
• Must be physically able to access all work areas and perform all tasks and services required to fully perform the requirements of the job.
• Must be able to lift and carry 25 lbs. on an as-needed basis.
• Must be able to sit, bend, stand, stoop, climb, grasp, stretch, and walk for long periods of time.
EXPECTED HOURS OF WORK
• Hours of work and days vary depending on event schedules and assignments.
• Availability to work additional hours or weekends, as schedule requires.
TRAVEL
• 0-5% Travel may be necessary on occasion.