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Data Integrity Analyst
iHeartMedia
San Antonio, TX, United States
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Job Summary:
As the leading media company in America, iHeartMedia delivers music, news, talk, sports and other content to diverse audiences across multiple platforms, including: broadcast stations; online via iHeartRadio and on its stations’ hundreds of websites; HD digital radio channels; satellite; smartphones; iPads and other tablets; in-vehicle entertainment and navigation systems; and via live events. With over a quarter of a billion monthly listeners in the U.S., iHeartMedia has the largest reach of any radio and television outlet in America.
The Data Integrity Analyst will work on data assessment to ensure data integrity and mastering of accounts.
The Data Integrity Analyst will:
• Review, audit and cleanse account data to maintain data integrity
• Strategically review accounts for assignment to the correct hierarchies
• Create and maintain documentation on data policies
• Respond to internal customer inquiries related to sales accounts
• Be held responsible and accountable for maintaining the highest standards in decision-making
• Build a strong partnership with sales managers, account executives and other business associates to maintain a deep level of trust and communication
Qualifications:
• Background in data-cleansing
• Knowledge of account mastering
• Knowledge of enterprise parent/child hierarchy
• Ability to work with a cross-functional teams
• Exceptional work ethic and dedication
• Demonstrated skills in analysis, critical thinking, problem-solving and decision-making
• Ability to work in a fast, agile and nimble environment with frequent changes
• Must be detail-oriented
• Must possess excellent verbal and written communication skills
• Sense of responsibility to self, team and customer
Required Experience:
• 3+ years working in sales operations or related customer support field
• 1+ years working in account mastering and data cleansing
• 1+ Experience in Salesforce required
• Experience with CRM Fusion a plus